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Viewing 15 posts - 46 through 60 (of 847 total)
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  • in reply to: NT File Flush Error #20383
    MSchappler
    Moderator

    The Flush error is indicating that the file cannot be read or written to.

    If this message persists on your system, I would perform a diagnostic on the Hard disk K. A Defrag of the K drive will lead you to hard disk errors if they exist.

    Regards to All,

    Martin

    MSchappler
    Moderator

    I suspect that the Pay Period for the Payrun your trying to process is before 2013. Insert a new Payrun row and make sure the Pay Year is 2017. Enter 5 for the Pay Period number for the dates you have specified.

    I hope this helps.

    Regards to All,

    Martin

    in reply to: ROE #20266
    MSchappler
    Moderator

    You can issue the ROE normally by selecting destination to display and then within the displayed ROE, enter the value to be paid in box 17A. The printout would be correct and you can use it to file online.

    Vacation pay owed would appear on the ROE if there was a separate vacation pay owed account on the employees payroll record but since you are paying with regular pay you’ll have to do the above or wait til May 31 which will include the vacation pay which will be on the ROE as normal earnings.

    Regards to All,

    Martin

    MSchappler
    Moderator

    Sorry for the delay.

    The easiest method of data entry regarding a unique partition tag is to leave your Accounts Payable screen as it is showing the Separate columns for Financial and Job Cost (JC) and enter the Job Costing entries through the Job Costing Journal. We had created a Bookmark for this.

    It is possible to enter both through the same AP ledger but you will need to select View > Sorted By > Select Index and blank the Begin Tag and End Tag fields and get used to viewing Accounts Payable ledgers showing all tags (Financial, JC, Order, Budget, etc) which could become confusing. You can then always change the select Index back to Financial to suit your needs.

    I would stick with entering the Job Costing entries within he Job Costing journal as it is easier.

    I hope this helps.

    Regards to all,

    Martin

    in reply to: Can't run reorg, error not enough disk space, #20174
    MSchappler
    Moderator

    I suspect that you are executing the nvreorg command from the DOS Command menu choice in the NewViews Shell.

    You need to close Newviews and open a command prompt and navigate to the NewViews program directory to execute the nvreorg command. For example, C:\NV>

    The nvreorg command checks to see if there is enough disk space on the drive which is one third of the datad.nv file you are attempting to reorganize.

    Back in the 1980’s and 1990’s when hard drives where measured in megabytes, this problem was a non issue. As hard drive space increased, the DOS command prompt from the NewViews shell misinterpreted bytes free on the physical disk.

    I hope this helps.

    Regards to All,

    Martin

    in reply to: Vacation Accrual Total To's #20093
    MSchappler
    Moderator

    The Debit vacation expense should be totaling to the Gross earnings and a expense account which I believe was the same account you were totaling the other earnings. The vacation expense is calculating deductions and is reporting it’s amount in Box 14 whereas the Vacation Pay Paid is not reporting on Box 14.

    If you have any further questions, you can email me a screen display of the employee setup to support@qwpage.com.

    Regards to all,

    Martin

    MSchappler
    Moderator

    The posting to the bank account is set from the Payruns window tab > Settings. You could process all employees under one bank account and then under the Pay Checks windows tab redirect the appropriate checks to the correct bank account.

    If you will be using NV2 to upload EFT Deposits to the bank, you will need to setup a separate bank account for EFT Information including the EFT Information for the employees. A separate EFT Payments journal should be used as well.

    Regards to All,

    Martin

    MSchappler
    Moderator

    Change the Journal under the Journal column from PI to Default. Manually type Default or press F3 to select.

    Once selected, pres the F12 key or menu select Edit > Default Value > Set. This will force default as the Journal selection when entering new AP items.

    The default journal does not require a detail item whereas PI (Purchase Invoice) does.

    I hope helps.

    Regards to All,

    Martin

    in reply to: Export/Display to Excel 2013 Slow #19980
    MSchappler
    Moderator

    Add the following command line argument to your Workstation Icon properties to increase Excel’s response time to display/print documents from NV2:

    -template_print_speedup

    Right mouse click on the NewViews workstation icon and select Properties. Add the above line to the displayed Target under the Shortcut tab. The default target is as follows:

    C:\NV2\nv2.exe -nv2

    Change it to:

    C:\NV2\nv2.exe -nv2 -template_print_speedup

    Click the OK button.

    This will increase Excel Display/Print speeds in Office 2007 and above.

    Regards to All,

    Martin

    in reply to: Copy-paste from Excel cell to Comment box in NewViews #19462
    MSchappler
    Moderator

    The error message Missing ” appears on in Journals (Pink screens) and account ledgers (Green screen) but not on Reports (Blue screens).

    The work around for now to is to copy the cell from the formula bar and then paste into NV2.

    I will try to have this problem updated in the next NV2 update.

    Regards to All,

    Martin

    in reply to: Printing and Excel 2016 #19418
    MSchappler
    Moderator

    Type does not Match.

    Close NV2 down.

    Verify that that default printer is set on your system by reviewing Devices and Printers and ensure that the printer icon displays a check mark.

    Review the Excel Options and ensure that the Font Display is set to a common font display (Arial, Courier).

    Add English (United States) as an additional language setting in the option for Excel.

    Go back into NV2 and try to print/display again.

    If the three suggestions above do not help, you will have to call in to our support department (905-946-9460) for further review.

    Regards to All,

    Martin

    in reply to: Printing and Excel 2016 #19416
    MSchappler
    Moderator

    You should state the error message that you are receiving when you try to print when posting to this forum.

    There was a Windows 10 update last week which disabled the default printer on all Windows 10 systems. To solve this issue, navigate to Devices and Printers and select the printer icon as the default printer and NV2 will print/output to excel without an error.

    I hope this helps you and everyone else who is experiencing problems after the Windows 10 update.

    Regards to All,

    Martin

    in reply to: NewViews 2 and AVG Anti-virus Softwar, 3rd Option #19415
    MSchappler
    Moderator

    That method works.

    The easiest method for AVG and other third party virus software programs is to install the program and when prompted that the program may be or is a potential risk, is to select More Options which allows you to create an exception and thus allow the program to run while the virus software is monitoring the system.

    This is a general rule regardless if the program is NewViews or any other type of trusted software.

    Regards to all,

    Martin

    MSchappler
    Moderator

    Interesting problem.

    I’ve managed to duplicate this behavior using your account naming paradigm. I cannot reproduce this behavior using 1002-ProjectName, 3002-Project Name, up to 9002-Project Name. I will investigate this and report back on this forum.

    When I type 2002-Project Name, I get the first 2 landing on the second 2 as in 2002 but when I enter the zero the cursor falls back to where it should be..

    To stop this behavior for now, create an account called 2 and give the account a normal balance of your choosing and set the account to inactive which will prevent posting to this temporary account named 2. The account 2 provides a lower dictionary sort value which will allow you to enter 2002-Project Name properly.

    Regards to All,

    Martin

    in reply to: Print Account Ledgers error #19102
    MSchappler
    Moderator

    There is an instance with the Details set to Yes using Print Account Ledgers > Advanced. Use Print Account Ledgers Simple until the next update.

    You could install the prior release 2.28.3 until the 2.29.0 update is ready. The error message does not occur in 2.28.3.

    Regards to All,

    Martin

Viewing 15 posts - 46 through 60 (of 847 total)