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  • in reply to: How to edit or change ‘Books’ path #14302
    RHolte
    Participant

    OK. We got it figured out.

    The problem is/was that most times when we press ‘/’ and then select ‘Drive,’ the program crashes/closes. For some reason it did not crash on one occasion, and so we were then able to select the appropriate mapped drive. As long as we don’t have to make any changes or reselect that mapped drive, we should be good.

    Thank you to everyone that assisted.

    in reply to: How to edit or change ‘Books’ path #14300
    RHolte
    Participant

    Thanks, Martin.

    Please forgive me but you lost me with your last instructions.

    The path to NewViews and the ‘Books’ folder is already mapped and has been assigned the letter’Q.’

    Do we need to press the ‘/’ key when we’re on a particular screen in NewViews? Otherwise, as I indicated, pressing the ‘/’ key exits the program instead of providing the desired results.

    Thank you for your patience.

    in reply to: How to edit or change ‘Books’ path #14293
    RHolte
    Participant

    We don’t have a ‘V’ drive mapped. We have another drive mapped to NewViews (‘Q’ I believe). This is the drive we want to make available from within NewViews but are not able to using the ‘/’ ‘drive’ commands.

    Thank you.

    in reply to: How to edit or change ‘Books’ path #14290
    RHolte
    Participant

    After not using NewViews for several months, we are running into trouble accessing the data in the appropriate ‘Books.’

    When we press ‘/’ and then select ‘Drive,’ the program closes and we have to start over.

    This worked previously (several months ago), but is not working now for some unforeseen reason.

    Also, on certain screens (sorry, I don’t know which), we see a path for a ‘V’ drive (i.e. ‘V:’) but there is no mapped drive associated with ‘V.’

    Thank you!

    in reply to: How to edit or change ‘Books’ path #14246
    RHolte
    Participant

    Thank you for your prompt response. That’s exactly what we were looking for!

Viewing 5 posts - 1 through 5 (of 5 total)