You can issue the Help>Net Performance command to check net performance. This command reports several figures including the connection latency, and the upload and download speeds. These provide a reasonably accurate measurement of the performance of your net connection to a particular server.
You run the Help>Net Performance command when you are viewing a remote accounting database. This means you are accessing the accounting database through a remote server and it is therefore the connection to that server that is measured.
The figure shown above reports performance for typical access across a local area network. Remote access across the internet will be slower; especially the latency.
NewViews measures the latency and throughput of a workstation/server connection. This information can identify network capacity as the cause of unacceptable performance.
Latency is the "round-trip" time taken for each call/return from workstation to server. It is the minimum delay for each request made on the server by the workstation (very short messages). Latency is probably the dominant factor affecting NewViews performance over a network.
You can discuss your performance figures with customer support. Generally speaking, we find that performance is "sluggish" at latencies of 15 milliseconds or more, and becomes intolerable at levels over 30 milliseconds.
Throughput is the rate that data can be transmitted across the network form workstation to server (upload) or server to workstation (download). Throughput is generally more important for environments where large amounts of data are "streamed", but tends to be less important in environments like NewViews where latency typically dominates.
The IP address as seen from the "outside". This address can be useful when tracing network connections for the purpose of finding the cause of inadequate network performance. Note that the IP in the image above is bogus. For more on external IP address see http://www.myexternalip.com.