Canada Revenue Agency

Canada Revenue Agency is the current name for the federal government department formerly known as the Canada Customs and Revenue Agency (CCRA). Before that it was called Revenue Canada, and many people still refer to it by that name.

In this documentation we will use the current name, usually shortened to CRA.

CRA is the source for most Canadian payroll-related rules & information, and the government agency that employers interact with the most.

The CRA website is: www.canada.ca

We recommend that all payroll users obtain and read the following information from CRA:

The above documents are available for download from CRA's website. (Specific links to most documents have not been provided here because the links can become out-of-date quite quickly.)

Service Canada, Records of Employment

The Service Canada website is: www.canada.ca/service-canada.html

Service Canada, Web Access Code

The retrieve your Web access code online: www.canada.ca/web-access-code

2014 was the last year that the CRA sent Web access code letters. You should keep the current access code and use it to file your future year information returns. If you misplace your access code or want to change it you can do so by accessing the Canada Revenue Agency's (CRA) Retrieve your Web access code online application at the link above, or by calling the e-service Helpdesk at 1-877-322-7849.

Quebec Ministry of Revenue

The Quebec Ministry of Revenue website is: www.revenuquebec.ca

We recommend that all payroll users with employees in the province of Quebec obtain and read the following information from The Quebec Ministry of Revenue:


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