ROE Errors

The ROE Errors Window

The pane below the ROE table contains four windows. The Errors window contains a list of any errors in the ROE information that must be corrected before the ROE can be printed.

Example ROE error window.

Most of the errors are self-explanatory, but a few merit further explanation.

Specific Errors by Box Number

Box 10 - First Day Worked

Employee first day worked (date) is after the last day worked (date).

The first day worked must be earlier than or equal to the last day for which paid.

Employee first day worked (date) is after the final pay period ending date (date).

The first day worked must be earlier than or equal to the final pay period ending date.

Employee first day worked (date) is before the last day worked on prior ROE (serial number) issued (date).

The first day worked and last day for which paid for this ROE must not be overlapped with the first day worked and last day for which paid on any previous ROE issued for the same employee, unless the Employer Business Number has been registered with the capability to issue overlapped Records of Employment.

Box 11 - Last Day For Which Paid

Employee last day worked (date) is after the final pay period ending date (date).

The last day for which paid must be earlier than or equal to the Final Pay Period Ending Date.

Employee last day worked (date) is after the first day worked on prior ROE (serial number) issued (date).

The first day worked and last day for which paid for this ROE must not be overlapped with the first day worked and last day for which paid on any previous ROE issued for the same employee, unless the Employer Business Number has been registered with the capability to issue overlapped Records of Employment.

Box 12 - Final Pay Period Ending Date

Final pay period ending date (date) is more than (number) days after the last day paid (date).

This error indicates that the last day worked is after the end of the final pay period the employee worked in. Either the last day worked is incorrect (too late), or the final pay period is incorrect (too early.)

Box 15 B - Total Insurable Earnings

(number) Payrun(s) encountered with no pay year and/or pay period set.

This error will only occur in books that have been converted from NV1 (The DOS version of NewViews.)

When converting employee paychecks, Payruns are created in the payroll the employee belongs to. A Payrun is created for each paycheck date encountered, and all of the paychecks on that date are attached to the corresponding Payrun.

However, for a given paycheck, there is no way for the conversion to know what the correct pay period year and number is - this information was never kept in NV1 Payroll. Therefore, the Payruns created during the conversion have no pay period year or number set.

The fact that there are Payruns with no pay period year or number is not important when processing new Payruns, nor is it a problem when producing T4s or Releve 1s. But, for the production of an ROE it does pose a problem.

To compile the earnings information for Box 15 of an ROE, the employee's paychecks for the last 18 months are examined. For each paycheck, the pay period year and number are required in order to determine whether the earnings and hours for that check need to be reported on the ROE, and if so, in what pay period box. When paychecks are encountered that belong to a Payrun that does not have these values set, there is no way to determine whether the earnings should be included or not.

To correct this problem you must:

1. Switch to the Payruns window.
2. Set the correct pay period year and number for all Payruns where the check date is within the last 18 months.
3. Switch back to the Employees window.
4. To clear the error, you must cause the Box 15 earnings amounts to be recalculated. To do this, change either the Final Pay Period Year (line 2) or the Final Pay Period Number (line 3) to a different value, then change it back.