[ATempleton]

Hello,
I received the following error msg when trying to add a sales invoice where the QTY, PRICE and AMOUNT were zero, and the item total was 30.00. I am trying to get NV to calculate the taxes on a sale where the tax is already included in the price.

.text {Could not commit /OBJECT/NEWVIEWS/SYSTEM/TRANSACTION/SALES/1194905534_43905/1194905534_43916.}
/4fd {
.text {Expected .posting.amount to be zero but encountered 30.0.}
.help_id 271820060411134521
}

Thanks,
Alec.

[MSchappler]

Check that the Journal, Sales Account(s), and the Customer charges tax by reviewing the Trade Information of each item.

If you cannot exit the application database because of this error or this error occurs each time you enter the application database, check the Sytem > Audit folder on the left explorer tree for the transaction and on the window below select Basic or Advanced to view the transaction changes and set the transaction back to it’s normal state and then review the Journal, Sales Account(s), and Customer Trade Information for the tax settings.

Regards,

Martin

[Author]

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