Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • May 6, 2011 at 10:27 pm #11927
    SSiu
    Participant

    Hi,

    We have the following incidents causing our book out of balance with bugs which we couldn’t fix.

    1. We were posting an entry in AP. A few lines were to the expense accounts, one line was to a balance sheet account. We got kicked out and encounter a bug.

    2. We were posting an entry in the petty cash account on the BS. We posted a line to an expense account. We got kicked out and encounter a bug.

    It looks like the system is picking up only one half of the entries and we cannot delete the lines or the entries at all, just can’t do anything with the entries to get rid of them.

    Could you please help?

    Thanks

    Selina

    May 9, 2011 at 11:31 am #14327
    MSchappler
    Moderator

    Selina,

    I suggest that you close NV2 down and then click on Database Utilities under the NewViews 2.0 menu and select the database you are having a problem with under the file whitespace (click the folder button to the right to select) and click the button Reorganize Database.

    Once the database has been Reorganized, you should be able to post the entries.

    If you are still having problems, you can email me the bug error display to the following email address:

    support@qwpage.com

    Regards to All,

    Martin

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.