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  • March 14, 2018 at 5:38 pm #21590
    Anna
    Keymaster

    I’ve downloaded the most recent update and have tried to install it, but am getting an error that says I am trying to install an unauthorized version of NewViews. I just renewed up update plan, which had expired. Does anyone know how I can get the update to install?

    March 15, 2018 at 5:22 pm #21599
    MSchappler
    Moderator

    Hello Anna,

    You will have to call Support at 905-946-9460 and speak to a support representative to have your NewViews 2.0 program re-registered. The re-registration is required because you had renewed after the release date of the installation file you have downloaded.

    Regards to All,

    Martin

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