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Viewing 2 posts - 1 through 2 (of 2 total)
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I’ve downloaded the most recent update and have tried to install it, but am getting an error that says I am trying to install an unauthorized version of NewViews. I just renewed up update plan, which had expired. Does anyone know how I can get the update to install?
Hello Anna,
You will have to call Support at 905-946-9460 and speak to a support representative to have your NewViews 2.0 program re-registered. The re-registration is required because you had renewed after the release date of the installation file you have downloaded.
Regards to All,
Martin
Sales: (800) 267 7243
Support: (905) 946 9460
Monday-Thursday: 10am to 6pm
Friday: 10am to 4pm
Eastern Standard Time