When you added P4262.NPF to to your NewViews program directory did you run the following command at your NewViews program directory (for example C:NV>):
NVPATCH P4262.NPF
If you did, did it return with the following:
“Patch successfully installed and logged”
If it did not return successfull you would have received some other type of message which would point to the cause. For example, go into your books and issue /Go Runproc (/GR) SUPPORT and press enter. Note the line that displays NewViews program directory. Is this the same directory where you had run NVPATCH P4262.NPF.
Regards,
Martin
