Sounds like you did not run getlib
From the payroll update site
Installing Payroll
1a. If you downloaded the payroll update file directly to your NewViews directory:
Run NewViews (do not open your books). In the NewViews Shell, highlight the “DOS Command” option and press [Enter] TWICE.
1b. If you downloaded the payroll update file to a floppy disk:
On the computer with your NewViews program, insert the disk containing the downloaded payroll update file into drive A:.
Run NewViews (do not open your books). In the NewViews Shell, highlight the “DOS Command”option and press [Enter] TWICE.
At the DO
S prompt that appears, type COPY A:*.exe and press [Enter].
If you are prompted with “Overwrite …?” type Y and press [Enter].
(This may happen if you have ever downloaded a payroll update in the past.)
2. Type your serial number and press [Enter].
Examples:
If your serial number is NV0087654, type 87654 and press [Enter]
If your serial number is NVR001234, type 1234 and press [Enter]
Canadian Payroll Users:
3. The payroll update library files are extracted from the download file.
If you see a message similar to:
PKSFX: (W18) Warning! README.PCD already exists. Overwrite?
press “A”.
4. Type EXIT and press [Enter].
5. In the NewViews Shell, select the “Books” option to open your books.
6. From anywhere in the books, run the GETLIB procedure. In the procedure prompt, type:
NV1PRCD1 (if you are using Canadian Cash Payroll)
or
NV1PRCD2 (if you are using Canadian Accrual & Cash Payroll)
7. Press [F5].
If you run payroll in other books, repeat steps #5 through 7 in each set of books to install the payroll update.
United States Payroll Users:
3. The payroll update library files are extracted from the download file.
If you see a message similar to :
PKSFX: (W18) Warning! README.PUS already exists. Overwrite?
press “A”.
4. Type EXIT and press [Enter].
5. In the NewViews Shell, select the “Books” option to open your books.
6. From anywhere in the books, run the GETLIB procedure. In the procedure prompt, type:
NV1PRUS1 (if you are using United States Cash Payroll)
or
NV1PRUS2 (if you are using United States Accrual & Cash Payroll)
7. Press [F5].
If you run payroll in other books, repeat steps #5 through 7 in each set of books to install the payroll update.