Support Plans for NewViews 1 (DOS version)
NV1 Support Plans are purchased for a term of 1 year, commencing on the date that payment is received. You are provided with notification of renewal (at no obligation) one month before the expiry date of your plan. You can also pay for telephone support as required on a per call basis.
| PLANS | BASIC PLAN | PREMIUM PLAN | PAY PER CALL |
| Cost per year | $149 | $249 | $2.50 per minute ($25 minimum charge) |
| Toll free telephone number | No | Yes | No |
| Maximum support time per year | 60 minutes | 120 minutes | N/A |
| Callback service | No | Yes | N/A |
| Email Response service | Yes (incl in 60 mins) |
Yes (incl in 120 mins) |
No |
| Data Recovery service (First 2 hours) |
$495 | $295 | $695 |
| Each additional Data Recovery hour | $125 | $125 | $125 |
