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  • #11471

    CHerriot
    Participant

    Somehow, I have lost the ability to have the Credit amount automatically entered in the Debit column when entering a transaction detail. Is there a switch somewhere to turn this feature back on?

    Ie/ I enter 41.11 in the credit column and zero still shows in the debit column.

    thanks

    #13106

    MSchappler
    Moderator

    Interesting. I’m assuning you are working in a journal. Can you send me a screen shot of where this is happening to you? Send the screen shot attachment to support@qwpage.com.

    Are you running the latest version of NV2 which is 2.05 servive pack 1? Click your Help > About menu and verify under NewViews Program. If you are not on the latest version, download it and install from http://www.qwpage.com.

    Regards,

    Martin

    #13109

    MSchappler
    Moderator

    Received your screen shot and I see what you have done. You have created a new journal type called Work in Progress in the Journal hierarchy. This isn’t allowed and an appropriate error message should have appeared when you attempted to add Work in Progress under Object > NewViews > Journal > Journal Explorer.

    What you need to do is to delete the transactions (print them first) in this Work in Progress Journal and then delete the Work in Progress Journal in the Journal Explorer of Object > NewViews > Journal.

    Once done, click on Object > NewViews > Journal > General and then window select Sub Journals. Add your Work in Progress journal here. Add the transactions you had deleted to this journal.

    I have also noticed that you are using an old version of NV2. Download the latest NV2 build from http://www.qwpage.com. The current release of NV2 is 2.05 service pack 1.

    This problem will be detected in the next upgrade of NV2 2.06.

    Regards,

    Martin

    #13110

    CHerriot
    Participant

    My help>about menu says that I am using 2.05 Service pack 1. Since I can actually print, there isn’t much doubt that the version displayed in help>about is correct.

    The original database was created with an earlier version but when I opened it after installing 2.05, 1; the program performed a database update.

    thanks for the info about journals

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