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  • #11674
    WLooi
    Participant

    Hi,

    All of a sudden today after lunch, we tried to open the books and got the message “Detected uncontrolled changes to file “database.hdr” – How can we fix this and how did this error come about?

    Thank you all in advance!

    #13680
    MSchappler
    Moderator

    Some process or program has written characters to your database.hdr file. The file is 1 KB, if some program or process alters this file then the application database could be damaged.

    Restore from a backup and continue working. If you have no backup then the database files in your books directory (the application database) will have to be examined.

    Call Q.W. Support at 905-946-9460 for instructions on uploading your data if you have no backup.

    Regards,

    Martin

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