Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Hi,
All of a sudden today after lunch, we tried to open the books and got the message “Detected uncontrolled changes to file “database.hdr” – How can we fix this and how did this error come about?
Thank you all in advance!
Some process or program has written characters to your database.hdr file. The file is 1 KB, if some program or process alters this file then the application database could be damaged.
Restore from a backup and continue working. If you have no backup then the database files in your books directory (the application database) will have to be examined.
Call Q.W. Support at 905-946-9460 for instructions on uploading your data if you have no backup.
Regards,
Martin
Sales: (800) 267 7243
Support: (905) 946 9460
Monday-Thursday: 10am to 6pm
Friday: 10am to 4pm
Eastern Standard Time