I suggest that you update to the latest version of NV2 which is 2.25.3.
Once updated, can you reproduce this error message again.
A better way to view cross account transactions in NV2 is to use the Journals under NewViews > Journals and double click on the desired entry which will display the cross account entry information.
If you still have problems, you can email me at firstname.lastname@example.org.
Regards to All,