I finally had some time to get back the NV2 installation but like the previous poster had difficulties downloading the new file. When I used the same log-in instructions I had received for the first download, your server failed the log on with a message that the user name did not exist.

I attempted to call for support, but I had to leave a voice-mail message as the phone was not being answered by a live person.

Please advise on how to obtain the updated file.

–Jack Love