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[MSchappler]

What version of NV2 are you running? Click Help > About to confirm the NewViews version and service pack under NewViews Program.

I have attempted to duplicate your problem and have noticed a problem thus:

If I enter notes in any notes view and click the X button on the Workstation window the notes entered appear on return into the application database but then disappear after the loading application data message disappears.

If I enter notes in any notes view and perform one of the following and exit from the workstations close button

File > Save
F5
ALT X
Close the application database by clicking on the X button of the books window

The notes entered remain upon entering the application database (books).

I cannot however make the database explorer disappear. Just the notes entered. I have traced this problem back to 2.08.18. How many database explorers do you have open in your application database and how different application databases to you have open from your workstation. Are you running in multiuser?

Regards to all,

Martin

[MSchappler]

If you are not posting to these accounts you can set Print Zero Balance Accounts to No (Print > All and Print > Block ) and Include Empty Accounts No (Print > Account Ledgers).

Make sure the Normal Rep of the accounts (nominal) are set to Periodic along with the other accounts on the P&L Statement. When selecting a date range with F11 (Window > Define Columns) set your Begin date and End Date and Respect Normal Rep set this to Yes. This will show balances for the accounts with transaction within the specified date range.

You do not need to add closing entries to your NV2 application databases.

Regards to All,

Martin

[MSchappler]

Restore the workstation.nv2 backup. All of your workstation settings will be restored from the backup. The application database is intact.

Regards to all,

Martin

[MSchappler]

John,

Yes. The Payroll Update was released late June 30, 2009 – NV2 2.14.5.

It includes the following:

Canada

---

New Brunswick Provincial tax changes:
Saskatchewan Labour Sponsored Funds (LSF) Update
Newfoundland and Labrador LSF Update

U.S.A.

---

Louisiana State Income changes
North Dakota State Update
Colorado State Update
Hawaii State Update

Regards to all,

Martin

[MSchappler]

A good place to start is to review the Demobooks from the NewViews 2.0 menu under Windows Start > All Programs or Programs > NewViews 2.0 > Demobooks. Select either demo_usa.nv2 or demo_canada.nv2 and F3 on State to open the application database.

Navigate to NewViews > Report > Trial Balance and then click on the Accounts button and select Setup. Note the Totalto1 Name column in regards to how it totals to the TB-PROOF account at the buttom of the Trial Balance report.

You will also notice that the demobooks has a Trial Balance button. Select it and review the Trial Balance table and select F11 on an the first amount column to review how the column is defined.

The answer to your question above can be found in the NewViews 2.0 Manual under Accounting > The Trial Balance.

Regards to all,

Martin

[MSchappler]

Yes, turning off the system restore does help the speed of accessing files. Because the application database files are large and can’t fit into memory, the files are accessed via random access.

For the server:

Have 4 Gigabytes of RAM preferably on machine dedicated to NV2. Set the option on the server desktop to service applications. Defragment the C drive of the server where the application databases exist.

Regards to all,

Martin

[MSchappler]

Hello Everyone,

I can produce the problem in #1 above and it is a problem in 2.14.4 as well. The solution Kristie has suggested is a correct one for now. I’ll put this problem on the programmers desks to solve for the next update to NV2.

Some suggestions I have for the swap issue in #2 are to open the System Properties (right mouse click My Computer > Properties or Control Panel and double click on System) and select System Restore. If checked, uncheck it. Every one should be backing up their important programs and files to more than one trusted media source. Click on the Remote tab and uncheck Remote Desktop and Remote Assistance. Click the Advanced tab and select Performance > Settings. Under Visual Performance select Adjust for Best Performance and on the window below check the last two options

Use drop shadows for icon labels on the desktop
Use Visual styles on windows and buttons

Lastly, click the Advanced tab and select Virtual Memory > Change. Click Custom and enter the recommended under Total paging file size for all drives in the Initial Size and Maximum size.

Regards to all,

Martin

[MSchappler]

NV2 uses TCP/IP to connect workstations and servers together. If you can reach the server’s IP address from your machine and the NV2 server is running on that IP address and both machines do not have port 7890 blocked for communication then you can connect.

See the NewViews 2.0 Manual > The server > Remote Access for more information.

Regards to All,

Martin

[MSchappler]

When a program is idle, windows moves the displayed program from memory to disk in a windows swap file (page file) which is supposed to improve machine performance. When the program is used again, windows tries to restore that program from thw windows swap file back to primary memory (RAM). This process of moving from the swap file to RAM is long delay you are encountering.

There are methods of increasing the speed from the swap file to RAM but the best method is to purchase a faster hard disk. A few years ago, hard disks that came with computers were usually 5400 rpm (revolutions per minute) and today the standard is becoming 7200. I suggest that you double it and get a hard disk that is 15400 rpm.

Regards to all,

Martin

[MSchappler]

Yes. We will make better efforts to notify all NV1 and NV2 users in the future in regards to Payroll updates. A good plan all NV2 users can do is to review http://www.qwpage.com at least monthly for NV2 updates and upcoming program enhancements.

What is known for payroll

---

Payroll Updates for May 1, 2009

California State Income Tax changes
New York State Income Tax changes
Yonkers Local Resident Tax changes
Arizona State percentage of FIT changes

July 1, 2009

Louisiana State Income changes

Canada Payroll Update (Draft) includes:
New Brunswick Provincial tax changes:
Saskatchewan Labour Sponsored Funds (LSF) Update
Newfoundland and Labrador LSF Update

Regards to all,

Martin

[MSchappler]

Right mouse click on the folder desktop title bar and slect Tools > Script Evaluate and select the following script:

nv2.exe > object > system > gui > desktop_create.qw_script

You will be prompted to create for the select folder. Click the Create button to create unique desktop for that report.

Regards to All,

Martin

[MSchappler]

Download and install 2.14.2 from http://www.qwpage.com.

This issue has been corrected.

Regards to All,

Martin

[MSchappler]

Click on the journal where the transaction was entered. I think you have clicked on a branch journal instead of the leaf level journal where the transaction was entered.

For example, you can alter NewViews > Journal > Bank and from the transactions explorer and alter a check entry which does have a reference column in it’s details. Review the details and correct or click on NewViews > Journal > Bank > Payment > Bank Payments and alter the entry in the transactions explorer of this Bank Payments journal.

Regards to All,

Martin

[MSchappler]

I suggest that you review NewViews > Journal > Bank > Payment > Bank Payments. The payments/outflows from your bank account credit the Bank Account (see the Bank column in the Transaction Explorer) and debit the vendor/expense accounts.

Click on a particular payment and review the details (the window below) and click on one of the transaction details. The window below the transaction details provides (F6 to display it if not displayed) a button called Debit (Payee) Ledger which shows the effect of the details on the cross account.

A good place to look is in the Demobooks under the windows NewViews 2.0 menu choice and select NewViews > Journal > Bank > Payment > Bank Payments.

Regards to all,

Martin

[MSchappler]

There are NewViews consultants that I can recommend that will attend to your needs. They will do it for a consultant fee. These Consultants will not perform their services for free.

If you are interested, you can email me at support@qwpage.com and quote this email and I will be happy to speed up the introduction process.

If you are looking for an alternative to paid support then good luck with your inquiry!

This forum is for all users who have NV1 problems.

This forum is not here for your complaining!

Regards to all,

Martin

[Author]

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