Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #31228

    Please confirm the set up to have the GST automatically calculated on all invoices when posted in the Sales Journal. Some accounts to and some don’t. I’ve compared the Tax Info and Additional Tax Info – both in the Pink Sales Journal and Blue Sales Account and they appear to be the same but the results are inconsistent.

    When the calculation is not automatically done and you “re-process” to move the item to another account you’ve lost the GST that you calculated.

    What am I doing wrong?


    The flow of determining whether to charge tax is:
    1. The Sales journal
    2. The Revenue account
    3. Customer is charged and Geographical Region..

    I suspect the problem is within 2 above. The revenue account may be in a sub-folder of Sales/Revenue (NewViews > Account) that the Default trade / Tax Info is set to Exempt for the folder.I suggest that you set it to Taxable and then set the individual revenue accounts for the sub folder to exempt.

    When moving items to other accounts and you are prompted to Reprocess or As Is. Choose As Is as the tax amount will be left intact.

    Regards to All,


Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.