Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #11961

    I have recently updated our books to the NV 2.24 version.
    I needed to run a custom anaysis report for the Trial Balance and started by resetting the window by clicking the blue bar and selecting the Window Default Setup option. Once reset I added the 4 columns we needed. When I selected Print All NewViews closed. Now I can’t get back into the books. I get the message:

    Encountered bug “314120050103112416” while running “C:/nv2.exe” (2.24 20120910)…
    Error occurred in command set 14,6 open
    Could not open “c:/nv2/napa/wrrwbooks.nv2”.
    Could not log user “ADMINISTRATOR” into file “c:/nv2/napa/wrrwbooks.nv2”.
    Error occurred in command:odb_next ::qu::odb::20080410102135::/1350576591_754252.clipper.parent
    Could not load a reference from a record in index /OBJECT/SYSTEM/WINDOW/SCROLLED/DESKTOP
    Encountered null_before_collection

    I ran ‘reorganize’ the books which completed successfully. However, I still can not open the books.
    I need to know how to fix this. It would also be good to know why it happened.
    I would be grateful for any help.
    Thank you.
    (604) 678-0247


    Restore a workstation backup.

    Once restored, you will be fine.

    Regards to All,


Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.