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  • #11781

    This is the second time that this has happened to my friend. It has never happened to any of my books and I have tons of clients on my computer.

    What may be the reason that her books corrupted in the first place? And how can I help her not have this happen again?

    Thank you in advance,


    Backup your data and rotate your backups and run Check Books frequently to detect problems.

    In regards to what causes corruption of data:

    1. Some process or program has added or removed information to the datad.nv file.
    2. The Hard disk is badly fragmented.
    3. Computer Memory / Windows.
    4. Hardware failure.

    The list could go on but the best defense against losing data is to backup frequently rotate your backups, and to run Check Books to detect problems.

    Regards to All,



    Thank you once again…the reorg worked and I was able to recover her books. Becky

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