Forum Replies Created
-
Posts
-
Martin,
Thanks for the information, we tried this solution(moving the workstation) and were not successful. We have just this week encountered the same problem on a different set of books. This time we are not able to enter or recover, or view any information from the bank, regardless of where you are, the error has even appeared on the General Ledger when we tried to view the bank, as soon as you click on a cell or a view, all cells show “error”. We are not able to reconcile the client’s bank. We had just entered 3 months of data,and two months of payroll and are very concerned about the integrity of this set of books. When all of our books were converted from NV1, there were no errors, and all conversions went smoothly. We have been using the earlier versions of NV2, and had no troubles until we installed the 2.09 and had to decompress our DOS compressed files. We have approx 50 sets of books that we manage, and we are quite concerned that this could happen in any of our other books. We are hoping that you can help us correct the current problem, as well as enlighten us on how this happened in the first place. At this point, we are contemplating creating a new set of books, but then we would not have the history available, which is important to the client, and the lost time involved is wreaking havoc on our budget. Our faith is waning!
Thanks for your helpHi,
We have the same problem, the account selection window will only disappear when you use your mouse to hit the exit button in the top right corner. This is only since we have installed 2.09.
John MacNeilThe duplicate invoice prompt would be a great idea. This would be very useful in both the AP and the AR. One thing that we really miss from the old program is the Go X (to the Cross account). We would love to see that back.
We have had this problem as well, and have had to re-enter data that was lost due to an error. We have checked for a NV20.log file and we do not have this file under C:/NV2/. If you can provide additional information on how to recover the data, this would certainly save a great deal of time and headaches.
Thanks in advanceHere is a way we have found works:
Go to Employee, account setup, paycodes-under regular wages, remove the hourly rate and insert the salary amount, then be sure to remove the “input”. Leave that line blank. When you do your next payrun, that individual will be paid automatically when you process the pay.I am having difficulty setting up remote access. On windows firewall for the server computer I have set up the port 7890. For the computer I am using to access the server do I only need to show the IP address for the computer I am trying to access or is there some other issue I am missing. Some one mentioned to me that you have to indicate the port but I can’t make that work either.
