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This feature is still not working, any idea when it will be fixed- we used to use it all the time, and really miss it
It would be great if there was a message that there are notes attached to the set of books, and perhaps a link to the notes-since they can be anywhere on a set of books. This would be so much easier, especially when there are multiple users accessing the books- you would be made aware instantly.
Thanks for your help!we have experienced the same problem on many sets of books, and we are running 2.16.3- we have had to reorganize the account histories- our concern is that this is a problem you could have without realizing, we wasted a lot of time trying to solve before we were advised to reorganize the books
Martin,
We cannot explain this problem as we were unaware until a client brought it to our attention that they had a problem with their GL not balancing. Once we reviewed the books, we could see that this must have been one of the “rare” case mentioned in the problem bug fixes for Version2.16 service pack 3. The proof shows the books have a variance, when in fact there is no variance. We immediately reorganized the account history and this corrected the problem. However, in the last two weeks, we have encountered the same problem on 4 sets of books we maintain. Our concern is that in every instance we did not know that we had a problem, and that we may have this trouble on other books- since we manage a multitude of books, this can be a major issue. How should we proceed? I assume that the” fix” in 16.3 has not worked in our case, is there another on the way?
Any help would be appreciated.Hi Martin,
Thanks for the tip, I have created the subfolder and moved my inactive AR accounts into the folder. The problem is we need the ability to search by description, and when we do that, it brings all the inactive accounts back in. You cannot use the “control click” on the description column without the old accounts reappearing. I tried to use the sort id, which does remove them, but as soon as you click on the description, they are all back. What am I doing wrong? PS it works great for inactive employees. Appreciate your help.We have the same thing, however, every second page is blank, but all cheques are printing on every other page.
I would like to know the same about the payroll, it would be nice to show only active employees, as for some of our clients the list can be quite long
We are having a real problem with this, it is creating a lot more work, as you are going back to the files to verify amounts, it should be just a click of the mouse to have the amounts by date. Can anyone help,
Hi,
You must have misunderstood my request- I would like to set up a deduction for health benefits which is deducted from employees once a month. Since we are doing many payrolls,both weekly and biweekly, we are currently entering the deduction manually on the individual payrun. Is it possible to set this up to automatically be deducted. It is not an option to prorate the monthly deduction to fit the pay schedule.
Thanks in advance for your helpHelp,
We have been working around this bank view error on a set of books for quite awhile, but have now encountered serious difficulties. We are getting the error on all bank views, and now it is preventing us from opening any other module, AR, AP, etc. We are not able to close the books in the normal manner, and then have difficulty re opening them. We are reluctant to re set up this client’s book, as we did with another set of books, as this client requires all of his historical data. We have reviewed all account names, removed any suspect symbols as you suggested. This problem is very serious, and we need assistance to correct this as soon as possible. You had mentioned a script, is this available, we did not have any trouble until 2.09.
Thanks.
John MacNeilWe are having the same problem, we have created a new workstation, were able to access the set of books, and then the same problem ocurred on another workstation with the same set of books. We are unable to access this set of books, and the “bug” is popping up on all workstations, without any consistency. This is creating havoc in our office, as we do not have time to waste trying to figure out solutions to these problems. Since we have 40 plus sets of books, and have not tried to access them all since we converted, we don’t know how serious the problem is. Help!
Martin,
We have gone back to the NV1 version of this set of books and re converted, then we spent the whole weekend re entering the data on NV2. We do not seem to have the error now, so although your solution may have been viable, we were under deadline from the client and had to be creative in order to get the books up to date. This amounted to a huge volume of work for me, in addition to my regular work load. Is there any way this could be prevented from occuring again, is there a script that we could run on all of our other sets of books to see if there is problem just waiting to pop up, and why did we not have the error immediately when we decompressed? Your answers would be very helpful in preventing this from reoccuring.
Thanks,
John MacNeil
