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I’ll bet you have a Laser or Inkjet printer. If that is the case check your print options. Page Length should be 60, not 66.
As David mention check the length of your templates, they also must be set to 60 not 66.
When does the freezing happen? Need more info.
Goolam:
Have not been able to duplicate the problem. I’m not sure which Distribution area you refer to?
1. Are you calculating the cheques at an AW report? Where you setup AP accounts for the accural employees to calculate Timecards?
2. What area do you mean “I used the 2nd line for info desc….”?
3. What is the R1000, R2000? R=1000 to me refers to the employee account code setup using PAYCODE?Thanks
Henry
Interesting cause for an error. I’ll have to try and duplicate it.
Was the problem on the employee AW distribution account?
Any idea how the 1 line got a zero amount and the second line with the same acct code with an amount?
EPump:
If one is reconciling the Ap & Ar than column 6 would only show zero’s. We use the Zero to YE with an X to verify if there are any accounts not reconciled correctly.
FSaldana:
You would have the same problem with any other software program, being dependent upon the company for support and updates.
The performance record of QW (for support and payroll updates) is much better than other company I have delt with.
I have over 50 clients using NV1 and they stay with the program because of it’s flexibility, ease of use and because of the support they receive (from me and QW).
Accept for payroll, you could continue using NV1 even if QW dissappeared. Just make sure your backups are good and you have several copies (on and off site).
Cameron:
1. When you print are you blocking several employees at one time ( or the report from the Home document)?
2. What are the dates in the REG ledger lines? Do they match what is being printed?
3. would you have duplicate cheque numbers? It should not make a difference.
4. Have you checked the template? It should say @DATE—-
1. Which payroll are you using, Cash or Accural?
2. If Cash are your cheques in a Journal, ie: PJ
What procedure are you using to print the cheque?3. If accural are you using the PRREPORT procedure to print cheque?
Post Edited (06-29-04 20:04)
Need you to be more specific. What is printing double?
If the Total Pay then probably you are entering a Beg & End date which overlaps two pay periods.
I always tell clients to just use the Same Date (the date of the pay run) rather than the Pay Period dates.
As for the source codes andor rate changes, I suggest you contact Bob Haplin at QW to see if he can help.
Post Edited (06-21-04 13:01)
I’d gladly be willing to test andor use any update to NV1 which improves it’s functionality. Multi-user updates in any form will be looked upon highly.
I’ve already mentioned that many of my clients are using the EXPALLTR to perform data transfer which does not restrict data entry (having to only enter at Journals).
I’ve seen and used NV2 and though impressed, still prefer NV1.
I cannot get NV2 to provide the ease of use, flexibility of setup, the ability to make changes to a set of books, speed of data entry and error free processing of NV1.
I’ve suggested many changes and upgrades for NV1 which would make it even better, but unfortunalely all of QW’s staff time is dedicated to the completion of NV2.
I know they have listened to my concerns but they say the improvements will be incorporated into NV2 (but at this time no major changes to NV1).
I’m missing the logic because they already have a great product and super staff. I’m sure that if they allocated 2-3 months they could take NV1 from great to just about unbeatable (which I believe it is already but does need some improvements).
With the exception of payroll updates I have not seen any improvements to NV1 since Prod 6 was released, was that 1987 or 1998?
I tried David’s suggestion on one of my computers and it did not work, but you may have better success depending upon your video card.
However, I do not believe you will be able to see ALL seven columns of a Ledger in NV at one time. The best you can do is set the #columns to see the areas you need at a particular time.
Post Edited (06-07-04 22:27)
When you are in Full Screen at a Ledger card, lock 2 columns. Then you will see the full reconcile column.
The number is much less, however, the few who do work on the project seem to eat & sleep with it.
As David mentioned it has not been a single project, because they have had to start from scratch a number of times.
Like most non-programmers I’ve been extremely vocal on why any program should take over 10 years to complete, but that’s a question for Phil and his group.
I do feel they should have gotten input from Resellers, Consultants and End Users much sooner than they had. I believe it would have helped, but that’s just my opinion. For example I believe they have made many changes to the product over the last eight months because of the input received from those who attended the NV2 Workshops.
Bob:
Having to run PRREPORT to print accural cheques can cause problems. I try to get my clients to always use ONE date, not a Period Beg and Period End.
I’ve had several clients who entered the incorrect dates and the cheque printed for more than one pay period. Usually they catch it, but in some cases they release the cheque and it’s cashed. Then they have to adjust the cheque entry to post the receivable.
Any chance of getting the PRTPAY modified (to print the distribution cheque only detail) which would print the cheque from the AW report after calculation?
Could use PRTCHK, however we would have to modify Earnings Summary and Holiday are before the deductions and would cause the number of lines to be excessive.
Post Edited (05-20-04 11:51)
1. Set up a report call AP ACCOUNTS PAYABLE
2. Open up Vendor accounts, Credit items
3. Enter invoices in vendor accounts, (enter Inv#(s) on description line, expand into Distribution and code entries to expense codes.
4. Take out Gst, Pst
5. From the Ledger or Setup (only from report, items must be blocked), run procedure PRTPAY.
6. May have to modify template ~PAY1 to match your cheques.
7. Check manual
