[MSchappler]

Bob is correct. PLease direct all bug errors to support.qwpage.com.

Regards to All,

Martin

[MSchappler]

Right mouse click on the NV2 installation file and select Run As. Select Administrator and type in the administrators password. Also check that you have rights to install a program in a particular directory/folder.

In regards to a full screen for NV1. It is true out of box but you may be able to use a program like DOSBOX on Vista that emulates a full screen. It works on Linux boxes and I currently do not see why it wouldn’t work on Vista. I may try this weekend if I get a chance.

Regards,

Martin

[MSchappler]

Goolam,

The suggestion Thomas has decribed is a good one. A variation would be do do what Thomas has suggested but use NOFORM as the printer for file output and then open in Word and then format the document. NOFORM does not include lines or under lines.

Regards to All,

Martin

[MSchappler]

Sharon,

The latest version of NV2 (2.09) does not require that you decompress your transactions if you need to run Payroll. You should decompress your transactions if you currently have compressed transactions (as opposed to leaving them). See the NewViews 2.0 Manual Appendix C – NV1 Users > Converting NV1 to NV2 > Decompressing Transactions for detailed information on how to decompress transactions.

If you log into your books as the administrator then you already have your options set. To view your settings, click the System folder > User > Your user name (see your workstation table for your user name) and click the User’s button > Access Rights for a complete listing of the rights.

When decompressing transactions, you must be in single user or in other words you need to open the books directly from your workstion (server field is blank). See the NewVIews 2.0 Mnaual > The Workstation > Opening Databases with Single User Access for more information.

Regards,

Martin

[MSchappler]

Make sure the EI, PPIP, and QPP deduction accounts are above the Federal Tax calculation (TAX). The last deduction would be the Quebec Tax line (QTX).

You can check the calculation with WinRAS which can be obtained at:

http://www.revenu.gouv.qc.ca/eng/services/sgp_winras/index.asp

Regards,

Martin

[MSchappler]

A script to alert the user about these problems will be added to a service pack of 2.10.0 which is scheduled to be released this week. This script may appear in 2.10.1.

Regards to all,

Martin

[MSchappler]

The NewViews Manual will have a font button in the 2.10 release. This button will allow the user to increase/decrease the font text by clicking on this button.

The release of 2.10 should be ready next week.

Regards to all,

Martin

[MSchappler]

John,

Display the manual on your screen and hold the control key down (Ctrl) and then adjust the mouse wheel (towards you) and the text size should adjust to a larger size. This also works in a NV2 application database.

Regards,

Martin

[MSchappler]

Go into the application database in single user and review all accounts under NewViews > Account. This will list all accounts in the application database.

I suspect that some of your account names contain one or more of the following characters (as well as the descriptions):

* / # $ [ ] ( ) { } ! “

Remove these characters from the account names and descriptions. Once removed the problems you are encountering will stop.

2.09 is evaluating the account names and descriptions and the characters above are causing the problems.

Regards,

Martin

[MSchappler]

Block the accounts from the account setup view and then ALT BC.

See the NewViews 2.09 Manual > Operating NewViews > Block Copy / Paste for more information on this feature.

Regards,

Martin

[MSchappler]

You can block copy the transactions for the same day and then block paste them in on that same day and click Reprocess when prompted to recalculate.

Regards,

Martin

[MSchappler]

Judy,

Click the drop down arrow (window select arrow) from the green postings explorer and select Unreconciled Ledger Explorer.

Regards,

Martin

[MSchappler]

Try c:/nv2/nv20.dat/object/newviews/t4-laser-2007.xls

You can also press the F3 key next to template and navigate the folders NV2 > nv20.dat > object > newviews > t4-laser-2007.xls

Regards,

Martin

[MSchappler]

Re-enter another sales transactions to verify that all three settings have been set (the sales jounal, the sales accounts, and the AR accounts).

If you change them after entering a transaction you may have to re-enter the transaction.

Regards,

Martin

[MSchappler]

It is ready in 2.09.8 and it copies the account layout so you do not need to delete any transactions.

Regards,

Martin

[Author]

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