Forum Replies Created

Viewing 15 posts - 31 through 45 (of 850 total)
  • Author
    Posts
  • in reply to: Auditor Password Reset #29111
    MSchappler
    Moderator

    To obtain/reset the Auditors password, you will need to fax or email a letter authorizing Q.W. Page Associates Inc. on Company Letterhead which includes your serial to release the passwords. This must be signed by an officer of the Company.

    The email address is: support@qwpage.com
    Fax Number is: 905-713-1407

    There is a $55 dollar charge for this service

    Note: purging data is not recommended

    Regards to All,

    Martin

    in reply to: Employee List of Cheque Transactions #28981
    MSchappler
    Moderator

    I suspect that the Advanced Payroll Report Codes window of the second company have not been entered or have been entered incorrectly. Match the account suffixes of the employees to the Payroll Report Codes window. Use your first company as a guide.

    The Payroll Report Codes should be entered where the Payruns exist but can be placed on the root Payroll > Canada folder.

    Regards to All,

    Martin

    in reply to: Employee List of Cheque Transactions #28968
    MSchappler
    Moderator

    Block the employees from Employee > List and menu select Print > Payroll Report. Enter your Begin and End Dates along and select the desired Detail Level by selecting the drop down arrow.

    The definition of the Payroll accounts to display can be found under the Advanced Tab > Payroll Report Codes. An example can be found in the provided Demo Books that is included with NewViews.

    More information can be found at the following URL address under Payroll > Custom Payroll Reports:

    https://newviews.com/nv2_manual/index.html

    Regards to All,

    Martin

    in reply to: Unable to Exit Newviews #28224
    MSchappler
    Moderator

    I suggested that you open the Windows Task Manager and click on the NV2 task and select the End Process/Task button. This will remove the NV2 process to which you can re-enter the workstation and the application database.

    Regards to all,

    Martin

    • This reply was modified 5 years, 10 months ago by MSchappler.
    in reply to: Importing transactions of all types #28004
    MSchappler
    Moderator

    At the moment No. I will mention it to the programmers to revisit this.

    Regards to All,

    Martin

    MSchappler
    Moderator

    Tools > Copy Existing Employees Accounts copies the accounts of the existing employee to the target new employee (Account Setup) with the defined Yes/No criteria for each account. It does not mimic the Federal/Provincial and Quebec Deduction as the defaults are brought in when the employee row is created from Employee > List. What you are looking for is Tools > Create New Employee from the Green Employee List screen which would insert a row and copy the existing employee to the new employee which would include Address, TD1 Claims (Federal/Provincial), and others. There are disadvantages to this method if this was implemented in NV2.

    Regards to All,

    Martin

    in reply to: Select Journal request every entry #27612
    MSchappler
    Moderator

    This feature was added to the 2.33 release to allow new users to select the journal they would frequently use for the account type. Once set with the F12 key, the prompt as you have discovered will not display again.

    Here are three account types and the possible journals one would commonly use:
    Accounts Receivable – SI (Sales Invoices)
    Account Payable – PI (Purchase Invoices)
    Bank – DEFAULT/GJ
    – BD (Bank Deposit)
    – BP (Bank Payments)
    Application databases could contain a variation of the above plus custom journals setup by other users. Using Window > Define Column under the Journal column and setting the pick root to allow specific journals to be selected on prompt give new users the ability to select the proper journal instead of accepting the defaulted journal for that particular account type.

    I hope this helps.

    Regards to All,

    Martin

    in reply to: putproc/getproc #27386
    MSchappler
    Moderator

    The procedure CHGACCT is included with productivity disk 1. To install CHGACCT – issue /Go runProc and press enter. When prompted to Install procedure library, type the following and press enter or F5 to continue:

    nv1pd1

    CHGACCT will now become a procedure in your new set of books.

    Regards to All,

    Martin

    MSchappler
    Moderator

    I suggest that you review your Payroll Withholding report selecting the Multiple Period Analysis view. Menu select View > Analysis > Multiple Column Setup and set your dates for the calendar year 2018 with a Monthly Resolution along with a Periodic Representation. Add a column setting the begin date as blank with a 31 Dec 2017 end date.

    From the above view, you will see the monthly Payroll Withholding breakdown with the Perpetual Balance displaying in in your last column for each of the remittance accounts as Payable. You should see where the problems started and where according to your adjustments the perpetual balance will get better and back to normal. You can double click on problems to see the details if the total account indexing is set to Yes in the setup of the report.

    The PAYRUN dates you are using are in the Calendar year 2018?

    I hope this helps.

    Regards to All,

    Martin

    in reply to: Unique Reference or ID Number for transactions #22135
    MSchappler
    Moderator

    The script you are seeking is called transaction_all_columns_shallow.qw_script which will display a unique transaction ID column. This script will run from the NewViews Root Journal.

    See the online NewViews Manual under Appendices > Appendix D – Advanced Topics > Scripts as well as Optional Audit Views for more information.

    When this script is performed, a Transaction ID column is displayed which cannot be edited. I suggest that you perform this script in the Demo Books provided with NewViews to view the results.

    Regards to All,

    Martin

    MSchappler
    Moderator

    To display the correct amount of vacation pay owing at the time of the paycheck, menu select Print > Paychecks. This item will allow you to display the perpetual amounts in selected cells from which you can have the Excel template perform the calculation you need to display. Examples templates are located in print_templates/payroll_ca/payroll_reports within your NewViews program folder.

    Payroll_ca_paycheck_ytd_vacation.xls is one template you can review. The Vac Owed row will be of interest to you. Print > Paychecks uses the defined mapped table you set under Advanced > Payroll Report Codes.

    The above is for Canadian users. USA Payroll users can find the Payroll Report templates under print_templates/payroll_us within your NewViews program folder.

    Regards to All,

    Martin

    in reply to: Templates not working properly #21969
    MSchappler
    Moderator

    If the template printing has always worked before then a full reboot of the system would be the first step. A windows 10 update can cause programs to not function properly until a full reboot is performed.

    Does a Print Preview display the Company Information? Perhaps the area not displaying/printing has had its settings set to not Print.

    Regards to All,

    Martin

    in reply to: Phone App for Invoices? #21968
    MSchappler
    Moderator

    Yes, this idea is being considered for a future update to NV2.
    Currently, I do not have a time line for the availability of this idea.

    Regards to All,
    Martin

    in reply to: Error "unauthorized version" #21599
    MSchappler
    Moderator

    Hello Anna,

    You will have to call Support at 905-946-9460 and speak to a support representative to have your NewViews 2.0 program re-registered. The re-registration is required because you had renewed after the release date of the installation file you have downloaded.

    Regards to All,

    Martin

    in reply to: Service Pack 2.31.3 #20813
    MSchappler
    Moderator

    Click the Enter NewViews button which will install.

    After the installation, you should be able to enter your NV2 program.An updated installation file has been updated to avoid this issue.

    Regards to All.

    Martin

Viewing 15 posts - 31 through 45 (of 850 total)