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Viewing 15 posts - 331 through 345 (of 861 total)
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  • in reply to: Multiple Monitors #14041
    MSchappler
    Moderator

    Extend NV2 so it occupies both screens and then minimize each database explorer and drag one of the database explorers by left clicking on the database explorer title bar and drag it to the other screen.

    Regards to All,

    Martin

    in reply to: Error in Printing Report in NV2 #14040
    MSchappler
    Moderator

    Close NV2 down and then open the Windows task manager and click the Processes tab and select Image name and if present click Excel.exe and click the End Process button and answer Yes to close it.

    Close the task manager and open NV2 again and resend your print job.

    I suggest that you download the latest version of NV2 which is 2.13.1 which was released on Feb 18, 2009.

    Regards to all,

    Martin

    in reply to: Fatal Error in Wish #14039
    MSchappler
    Moderator

    Interesting ……. I’m going to suggest to download the latest service pack of NV2 which is 2.13.1 which was released Feb 18, 2009.

    If this problem continues then email me at support@qwpage.com about this.

    Regards to all,

    Martin

    in reply to: Multiple Monitors and Multiple Database Explorers #14038
    MSchappler
    Moderator

    If the pink desktop background extends from the first monitor to the second, minimize each database explorer to a smaller size in which you can drag one from one screen to another by left clicking on the blue title bar of the window you wish to move.

    Regards to all,

    Martin

    in reply to: server license #14037
    MSchappler
    Moderator

    Thomas,

    No. The second machine can be a server and workstation at the same time.

    Regards to all,

    Martin

    in reply to: Upgrading /using former version database #14036
    MSchappler
    Moderator

    Wichate,

    The error message you have quoted indicates that you are trying to open a workstation database. You are are currently running the NV2 workstation which is a workstation database. Accessing a workstation database while running a workstation database will not display your application data regardless of what the file name has been renamed to.

    From your backups, look for a file called database.nv2 or YourCompanyName.nv2 and copy the file to your hard drive and then open the application database.

    There are three types of databases in NV2. The workstation database, which is usually called workstation.nv2 (this can be renamed), the application database (your books, which by default is named database.nv2 but can also be renamed), and the server database which by default is named server.nv2 (this is used if you are accessing the application database in multiuser).

    Regards to all,

    Martin

    in reply to: Split windown and GOX functions #14035
    MSchappler
    Moderator

    Selina,

    You have two possibilities:

    The F9 function acts like the GOX NV1 procedure. Click on a transaction and then press the F9 key to move to it’s cross account item. See Help > Keyboard for more information regarding the F9 function key in NV2.

    View your transactions from NewViews > Journals > The journal where the transaction was posted to. This method allows you to see the transaction posted in the applicable journal and view the details (if a complex transaction) and from the window displayed below allows you to click on the detailed transaction and shows the transaction in its cross account posting ledger. Select the appropriate Debit or Credit button to view the information you wish to see. See the NewViews 2.0 Manual > Executive Summary > The ability to see all information related to any transaction in an instant for more information.

    Regards to all,

    Martin

    in reply to: Printing Customer Statements #14029
    MSchappler
    Moderator

    Reconcile the customer account. Print Statements prints all of the open items in the account and provides the aging of the invoices. If past items have been paid, reconcile the payments to the invoices that paid them to show the true items the customer owes.

    Regards to all,

    Martin

    in reply to: passwords #14028
    MSchappler
    Moderator

    It is working as designed.

    The first time you access an application database from a workstation you are asked for the application database password for that user. Once correctly entered, the password is retained in the workstation database for access the next time you wish to enter that application database. The key password is the workstation password which always is prompted for.

    Each user should have their own workstation database accessing the appllication databases they are allowed to enter. This can be done in the same NV2 folder or you can subfolder the user workstation databases.

    See the NewViews 2.0 Manual > The Workstation > Workstation Passwords and also Running more than one workstation for more information.

    Regards to all

    Martin

    in reply to: Address on cheques printed from the bank account #14026
    MSchappler
    Moderator

    Go to the Vendors account in NewVIews > Account > Accounts Payable and click on the Address button of the vendor and update the address in this table.

    By doing this, you will override the NV1 stored settings.

    Regards to all,

    Martin

    in reply to: upgrade plan #14025
    MSchappler
    Moderator

    No. Our order department will see this and not change you twice.

    Regards,

    Martin

    in reply to: Begin and End Dates #14024
    MSchappler
    Moderator

    Try Edit > Default Value > Clear All.

    Regards to ll,

    Martin

    in reply to: Staff Benefit Contribution – Box 50 for T4s #14023
    MSchappler
    Moderator

    Enter the RPP or DPSP registration number when you are ready to print T4’s. It’s on line 4 of Print > T4s.

    Regards to all,

    Martin

    in reply to: Installing NV1 #14022
    MSchappler
    Moderator

    Look below the $399 for the following:

    NewViews Updates (for users with version 1.40/1.41/1.41a/1.41b)

    Update to Newviews Procedure Library Version 12 ($99)

    Download (+$0) 3.5″ Diskette (+$30) CD (+$30)

    in reply to: dos error 18 #14021
    MSchappler
    Moderator

    Thomas,

    Reboot your machine and try a different target media to backup to.

    Regards,

    Martin

Viewing 15 posts - 331 through 345 (of 861 total)