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Other remark.
I was trying to make it work with existing transactions.
It works only with new transactions.
I have the same problem in another set of books. But this time I cannot get it to work.
How can I send a screen capture?
Found it!
I had to record the info into the Sales Account class rather than the sales journal.
Odd, I think
Error message :
.text {0x80020005 {Le type ne correspond pas.}}
.exception_type qw_throwFollowing the error, Excel is left opened with 2 windows :
1- the actual template file
2- a new file which has all the template information, without any data; the whole template section is selected (highlighted)Historic Aging is set to no
In fact, the error occurs when I set Print Transaction Detail to yes. There is no error, if I set it to no.
I just called your support line.
They told me I cannot use Office365 because it is not installed on the computer and needs internet access all the time to run.
As a test, I disabled my internet connection and I ran Excel with not problem. I cannot access my files on OneDrive, but I can access files on my computer.
So, the question remains: Why is it not possible to use it with NewViews?
In the near future, many NewViews users will be using Office365.
There should be nothing like this.
I don’t understand why I am the one who has to make all the effort and research to get your program working properly.
You have to provide more information about how to resolve the issue.
You are the only software I have ever used that relies on an independent third party to print its reports.
Thank you for your reply!
I have to point out a few things here (comments based on my personal experience with NewViews):
– Ottawa is not in Quebec.
– Your software is not available in French.
– French accented characters cannot be used in nv2.
– I have had some issues with the French version of Excel.Thank you!
Just realized that “the Proof Account at the bottom of the Trial Balance Report was not set to Perpetual”.
It works now.
The trial balance report proof account is equal to zero, in all views: Setup and Multiple Period Analysis, with no date range or with various date ranges. All accounts do total the trial balance.
It is only when I use the Trial Balance Tab (View) that the totals do not match.
It all seems to be right, but the totals do not match.
I could send images, but it does not seem to be possible here.
Thank you. I understand.
Suggestion : the prompt should clearly indicate “Table Template” or “Document Template”.
Now, what about the General Journals?
It is very difficult to print that kind of journal. Is it possible to do it?
One Debit, One Credit
One Debit, Many Credits
Many Debits, One Credit
Many Debits, Many CreditsI need to make the data available to people in the organization outside of NewViews. I want to create 2 types of files:
1) Transactions for each ledger account for the period (that is working fine)
2) All journal entries – I can manage with the Purchase, Sales, Deposit, Payment journals. But the General Journal is very complicated to produce. How can I do it?
