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Viewing 15 posts - 196 through 210 (of 861 total)
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  • in reply to: audit trail date conflict #14332
    MSchappler
    Moderator

    Hello Thomas,

    Maximum time difference between the two systems should be sync by time. The server interprets the workstations time relative to it’s own to determine if the transaction(s) are allowed.

    As for a slow clock, some system tests on the system(s) is required.

    Regards to All,

    Martin

    in reply to: Printing Journal with details(complex transaction) #14331
    MSchappler
    Moderator

    Dear Wichate,

    Block the Journal Entries and the issue Print > Detail Windows using:

    Batch Separator None
    Folder Separator None
    Item Separator Sheet
    Include Empty No

    This will provide the journal Details per workbook by sheet for your review.

    Reagrds to All,

    Martin

    in reply to: go x #14330
    MSchappler
    Moderator

    You can also use the JOURNAL to view the cross accounts.

    Press F9 from the account which will park your view on the journal.

    Click the Tab button Credit Ledger or Debit Ledger to view the effects of the entriews selected from the details.

    For more information, see the NewViews 2.0 Manual > Journals for more information.

    Regards to All,

    Martin

    in reply to: NV upgrade #14328
    MSchappler
    Moderator

    I have forwarded your requested to Helen Quackenbush. You should receive a response from Helen shortly.

    Regards to All,

    Martin

    in reply to: Transaction posting bugs #14327
    MSchappler
    Moderator

    Selina,

    I suggest that you close NV2 down and then click on Database Utilities under the NewViews 2.0 menu and select the database you are having a problem with under the file whitespace (click the folder button to the right to select) and click the button Reorganize Database.

    Once the database has been Reorganized, you should be able to post the entries.

    If you are still having problems, you can email me the bug error display to the following email address:

    support@qwpage.com

    Regards to All,

    Martin

    in reply to: “Pay Account” Command #14326
    MSchappler
    Moderator

    Block the Vendors accounts you wish to Pay and select Tools > Pay Accounts. This will cycle through your blocked items.

    The Apply Deposits feature will be fixed in the coming 2.21 update.

    Regards to All,

    Martin

    in reply to: cash flow report #14325
    MSchappler
    Moderator

    Yes. Block your bank account under NewViews > Account > Bank and select Print > Account Ledgers > Advanced.

    Enter the opening balance date along with begining and ending dates with the following values set:

    Historic Aging No
    Include Empty Accounts No
    Total Account Option Ledger
    Print Transaction Detail Yes
    Detail Sort By account
    Detail summarize yes
    Detail Flow Analysis yes
    Detail Flow Analysis Sort By name

    Select the Select Columns button to choose the type of output you want from the available selections.

    See the NV2 manual under Printing > Printing Tables > Printing Account Ledgers > Printing a Flows Report for complete information.

    Regards to All,

    Martin

    in reply to: 2.20.1 problem #14324
    MSchappler
    Moderator

    Hi Thomas,

    I have imported the NV1_NV2 fiel using 2.20.2 and the Government Totals report does not appear and the IH PE and IE accounts do not appear in the employees payroll records.

    I suspect that the problem in 2.20.0 was with the T4A boxes that was fixed in 2.20.2. NV2 had two digit T4A box numbers prior to 2.20.0 and 2.20.0 requires three digit box numbers.

    Sorry for any inconvenience.

    Regards to All,

    Martin

    in reply to: Problem with t4 printing #14323
    MSchappler
    Moderator

    Hi Thomas,

    Thanks for the information.

    For all users using the templates, it is always wise to review the templates first before you print them to paper. Adjust them as you see fit and remember to rename your altered template to a unique name as NV2 updates will overwrite the stock names that we use.

    Excel is a difficult beast to tame!

    Regards to All,

    Martin

    in reply to: Problem with t4 printing #14321
    MSchappler
    Moderator

    Hello Thomas,

    Try the same experiment with the released 2.20.2 update. It may print slower with Excel versions 2007 and above but it should respect the template fields.

    You can speed up the printing to Excel by adding the following to your Icon startup command line:

    -template_print_speedup

    This will not speed up Excel versions 2003 and prior.

    Regards to All,

    Martin

    in reply to: 2.20.1 problem #14320
    MSchappler
    Moderator

    Thomas,

    Click on the IH PE and IE accounts and under the Paycodes window, remove box 14 from T4 box.

    I am currently importing the NV1_NV2 file you had uploaded with the newly released update 2.20.2 which can be downloaded at http://www.qwpage.com.

    Regards to All,

    Martin

    in reply to: T4’s and benefits #14318
    MSchappler
    Moderator

    Thomas,

    Box 34 is supposed to increase Box 14 by the amount you have entered on the Benefit field of the last Paycheck for 2010.

    If you do not want this to occur, set Print > T4 > Slips to display and manually change the T4 displayed in Excel before printing. If you do this, do not XML the T4 Summary to CRA as your reported amounts from the XML will be different from the altered T4.

    Regards to All,

    Martin

    in reply to: “Undo” button #14317
    MSchappler
    Moderator

    This is a frequently asked question. It would be hard to do in multi-user but I will ask again for a future NV2 version.

    If this occurs and you over type something you did and you are still on the field, issue Edit Quit to bring back the original text (ALT EQ).

    Regards to All,

    Martin

    in reply to: NVExport Failure #14316
    MSchappler
    Moderator

    NVEXPORT requires extra space in the NV1 books to perform the tasks to export to the file NV1_NV2, hence the error message “Books have reached their maximum size. When performing a task like NVEXPORT or FILLCOL of accounts to move to another report, NV1 creates a safe point from which to recover if a problem is encountered.

    To free up space within your NV1 books:

    1. Check the notes view of report documents that contain text imported (/Block Import) from previous years. Removing the text in the notes view of reports, accounts, distributions etc can help you free up enough space within the NV1 books to complete the NVEXPORT.

    2. Remove all of the Printers in the PRN document. Block Export (or PUTPRINS) to a directory before deleting the Printers.

    3. Remove procedures and templates that contain large amounts of text and NPL code from the procedure view.

    Regards to All,

    Martin

    in reply to: Apply Deposits Command #14312
    MSchappler
    Moderator

    Yes. I remember this problem. With the payroll updates out of the way I’ll try to get the Apply Deposits fixed for 2.21.0 which may completed in a week or two.

    Sorry for the delays.

    Regards to All,

    Martin

Viewing 15 posts - 196 through 210 (of 861 total)