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Viewing 15 posts - 16 through 30 (of 32 total)
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  • in reply to: New Topic or Forum #13325
    Randy Walton
    Participant

    Hi Martin,

    Another item…

    On the invoice template the Item_Description wraps if it is too long to fit into the cell. Can we get the Item_AccountDescription to wrap as well? Thanks and

    in reply to: New Topic or Forum #13324
    Randy Walton
    Participant

    Hi Martin,

    When I am entering data in the Invoice Information fields and attempt to enter the following value – 545 BBL with 2″ sand displacement, I get the following error…

    .text {Encountered bug “314120050113103321” while running “c:/nv2/nv20.exe” (2.08.0.20060421) on computer “randylaptop”.}
    .help_id 314120050312171551
    /7f {
    .text {Error occurred in command:.20.25.26.27.31.36.37.38.42.4b.4c.4d.57.60.61.62.6c.75.76.7b activate commit}
    /7e {
    .text {Error occurred in command:::qw::structure::var::set InvoiceInfo /11.value {545 BBL with 2} sand displacement”}
    /7d {
    .text {Encountered invalid path “sand”.}
    /7c {
    .log {
    .type bug
    .date 20060515212457
    .nameofexecutable c:/nv2/nv20.exe
    .version 2.08.0.20060421
    .hostname randylaptop
    .stack {
    .3 active_cell_commit
    .2 {activeCell 12,2}
    .1 {keyPressReturn {.windowPath .20.25.26.27.31.36.37.38.42.4b.4c.4d.57.60.61.62.6c.75.76.7b .type 2 .serialNumber 2997 .send -1 .state 8 .subWindowHex 0x00000000 .time 7740468 .x 456 .y 267 .keyCode 13 .asciiCharacter r .keySymbolString Return .keySymbolDecimal 65293}}
    }
    }
    .bug_id 314120050113103321
    .text {Encountered invalid character “s”.}
    .priority bug
    }
    }
    }
    }

    We need to be able to enter special characters in these text fields because we deal with measurements on every quote/invoice. Typing out feet instead of ‘ or inches instead of ” will take too much time and space. Please let me know what can be done to overcome this. Thanks and

    in reply to: Key Binding Bug #13309
    Randy Walton
    Participant

    Hi,

    If you are referring to Alt + A, that has been removed in version 2.07 (see the 2.07 update release notes), although it is still on the Edit menu. You must now use Alt + E, then A.

    in reply to: Transaction date error? #13292
    Randy Walton
    Participant

    Hi,

    A transaction without a date will not show up on a report that has an end date set because it is a future date (this is normally the case – to have an end date set). It will show up on a report without an end date set and the proper tag(s) set or no tags set.

    in reply to: Column not displayed #13272
    Randy Walton
    Participant

    Hi Denis,

    Right click the top title bar of the sub journal and choose Window and then Default Setup. Then click the Setup button to get all default columns back.

    in reply to: Template set of books #13271
    Randy Walton
    Participant

    Hi Art,

    I believe that you must run the script from the workstation not while you are in the books. In the workstation with no set of books open, right click then select Tools, Script Evaluate. Find the script in the location described by Martin in the previous post (database_id_set.qw_script which is located in C:/NV2/NV20.exe/System Note: C:/NV2/ is the NV2 installation folder/directory. Substitute this path tp where you have installed NV2. For example, if installed in N:NV run the script database_id_set.qw_script which will be found in: n:/nv/nv20.exe/System). You will then be prompted for the location of the database you wish to reset the ID for.

    in reply to: Transaction date error? #13270
    Randy Walton
    Participant

    Hi Art,

    You did not get a warning because NV2 treats a blank date as a future date not as date zero or the oldest date like NV1 did. Therefore if you sort by date order in NV2 you will see the blank date after the latest transaction. Because a blank date is future it will always stay out there which can be useful for quoting and/or postdated entries. I have found it actually works well and never messes up an old year end or previous period like it used to.

    in reply to: AR and AP views. Martin please help. #13210
    Randy Walton
    Participant

    Hi Art,

    No I am not having this problem. Are you setting the date fields in the F11 prompt – i.e.: Beginning and End Dates along with the index of debit or credit?

    in reply to: AR and AP views. Martin please help. #13203
    Randy Walton
    Participant

    Hi Art,

    Nothing has been lost in the change from NV1 to NV2. It is just where to find them. But the great additions to NV2 make it worthwhile and even exciting!

    In NV2 after clicking on Accounts Receivable under Account in the left hand tree explorer change the view of the right hand window to Customer Information Views by clicking on the drop down arrow in the top left corner of the window.

    Click on any number in the Balance column, then press the F11 key. In the right hand window click on the cell beside index under the Value column. Press the F3 key and click on the plus symbol beside date. Then click on debit or credit or whichever index you want to view info by. Be aware that there is no visual cue on the screen to remind you what view you are in.

    in reply to: need some help on speed issueshardware #13138
    Randy Walton
    Participant

    Hi Dan,

    On your machine at work,

    right click on My Computer and Choose Properties.

    Click on the Hardware tab, then on the Device Manager button.

    Click the + beside IDE ATA/ATAPI Controllers.

    Double click on the Storage Controllers item (this may say Intel something Storage Controller or something similiar).

    Click on the Driver tab and check to see what name is beside the Driver Provider.

    I suspect this says Microsoft. This is the generic Windows XP driver that ususally gets installed on upgraded machines. It works because it is generic and will work with almost any IDE storage controller, but it is not efficient or fast. If it is the Microsoft one you will need help from your hardware vendor to find, download and install the proper manufacturers IDE driver and you will see a dramatic increase in speed. It would be interesting to check out your home machine and see what driver it is using.

    in reply to: Deleting a Sub-Report #13046
    Randy Walton
    Participant

    Click on Report in the left NV2 Explorer tree, then in the top right hand window click on the Select Window dropdown in the top left hand corner. Choose Sub Reports and then you can click on the “Blank Report”. Then right click and choose Edit and then Delete. Confirm the delete and it will be gone.

    in reply to: Journals-Purchase Invoice #13045
    Randy Walton
    Participant

    F6 moves from the top window to the bottom
    F4 moves from the bottom window to the top

    in reply to: TRAINING #13003
    Randy Walton
    Participant

    Hi Rosemarie,

    We are providing NV2 training and conversion services. Call or e-mail me for more info. 403.227.2921 or randy@thesoftwaremanager.com

    in reply to: Sequential Reference #13001
    Randy Walton
    Participant

    Hi David,

    It is kind of obscure. NV2 now uses journals and subjournals. Subjournals can have the Next Ref # set. I am assuming you are entering items in a bank account under Account in the NV2 Explorer. In the postings explorer view of the bank account set the journal to default to BP (Bank Payments subjournal). To do this type BP and then Enter, Hold the Ctrl key and press K, then W to set BP as the default journal for this bank account. Then Under Journal in the NV2 Explorer tree expand the Bank journal by clicking on the +. Expand the Payment journal by clicking on the +. You should see the Bank Payments subjournal. Now click on the Payment Journal folder. On the right hand pane you are probably looking at the Transactions Explorer. In any case at the top left corner of the right hand pane click on the drop down to Select Window. Choose Sub Journals, you should see a line item with BP, Bank Payments, etc. Under the Next Ref # column enter the next cheque number you want to show up automatically. Now go back to the bank account under Account, Bank, etc. and in the postings explorer when you insert a new line it will have the next ref # or you can enter all your cheques in the Bank Payments subjournal with the same result.

    in reply to: How do you backup your NV2 data folders? #12987
    Randy Walton
    Participant

    I have 3 customers each using different methods:
    1. DVD burner
    2. 512 mb USB Flash drive
    3. 3 – 80 gb External USB Hard Drives

    With the DVD burner we are backing up all data folders, NV2 data folders and NV2 workstation folders using Windows XP Pro Backup utility to compress and write the backup file to a DVD-RAM formatted DVD. Five DVD’s are rotated daily and are taken off site every day.

    With the USB flash drive we are just copying the NV2 data files/folders and workstation files/folders to the flash drive. We are only backing up once a week and so the files are overwritten weekly. This isn’t the best solution in my mind in the event of data loss but I suppose it is better than no backup. Purchasing multiple Flash Drives would be a better idea but I personally like the third solution.

    With the external hard drives – 2 of them are connected to the server at any given time. Drive 1 has a daily backup of all data files as in solution 1 using Windows backup to compress and write the backup file to the drive. Each day the file is named with the date so that multiple daily backups exist on external drive 1. Drives 2 and 3 are swapped weekly and the disconnected drive is stored off site. These drives have a weekly compressed Windows Backup of the entire system and multiple copies exist on the drive. To date more than 3 copies can reside on these weekly external drives – so we are deleting the oldest file before each weekly backup. This gives us approx. 1.5 months of backups. The daily backup which is never disconnected is storing 7 copies and again we are deleting the oldest file before each backup.

    In all of these solutions we are not using incremental backups, instead we are scheduling the backup to run at night and performing a full backup each time.

    The one thing I have just realized recently that we are missing in solution 1 and 2 are any NV2 template files that are created along side the existing NV2 templates.

Viewing 15 posts - 16 through 30 (of 32 total)