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Viewing 15 posts - 256 through 270 (of 865 total)
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  • in reply to: Caught in endless loop #14207
    MSchappler
    Moderator

    Hello Thomas,

    I will try this and post back my results.

    Regards to All,

    Martin

    in reply to: Printing #14205
    MSchappler
    Moderator

    What version of Office are you using? You should try to search via google.ca for an answer to your problem.

    Regards to All,

    Martin

    in reply to: lost Explorer pink screen showing #14204
    MSchappler
    Moderator

    Restore a workstation backup or create a new workstation file by closing NewViews and then rename the file workstation.nv2 to old_workstation.mv2 using windows explorer and then double click on your NV2 Workstation Icon, This will prompt you to create a workstation.nv2 file. Click cretate and close the NV2 manual display.

    In the new workstation press the insert key and under file select the target database file and press F3 under state to open the application database. You will be prompted to perform a default setup. Click setup.

    Regards to All,

    Martin

    in reply to: apply deposits command #14201
    MSchappler
    Moderator

    I’ll see if I can get Apply Deposits fixed for the release of NV2 version 2.17.

    Regards to All,

    Martin

    in reply to: Screen Problem #14198
    MSchappler
    Moderator

    Hello Thomas,

    Email the screen captures to support@qwpage.com. Include which version of NV2 you are running and what the access rights of the user are (screen display of System > User > The User > Access To’s).

    Regards to All,

    Martin

    in reply to: Utility to Convert Multiple sets of Books #14197
    MSchappler
    Moderator

    Hello John,

    I’ll see if we can include a command line script with the upcoming release of version 2.17. The script would work via a batch file that you can schedule to run via the windows Task scheduler.

    Regards to All,

    Martin

    in reply to: Tax percentage set up #14196
    MSchappler
    Moderator

    Review the Paycode Window for this tax account and set the percentage base to the suffixes that make up the gross (REG+OVT+COM) and set the Percentage to the desired rate. You will have to change the Type from Income Tax to Other (F3 to pick) for this to work.

    American users will do the some but change the Type from Federal Income Tax to Other.

    Regards to All,

    Martin

    in reply to: A|R Listing #14195
    MSchappler
    Moderator

    Close your application database and select Database Utilities from the NewViews 2.0 menu. Under File in the Database Utilities window select your application database and then click Reorganize > Account History. This will fix your problem.

    The latest version of NV2 is 2.16 service pack three. Is suspect you are running an earlier version of 2.16 or perhaps version 2.15. Click Help > About to verify the version you are running.

    If you are running NewViews version 2.15, select NVCheck from the NewViews 2.0 menu and enter your application database under file and select Repair > Account History.

    I suggest that you download and install 2.16.3 on your system.

    Regards to All,

    Martin

    in reply to: Tags #14194
    MSchappler
    Moderator

    No. The allocation tags and partion tags are specified for the journal selected.

    In the upcoming release of 2.17 you can select partion tags (financial, order, budget, others) and you can then create your custom allocation tags to post your costs/revenues to (project1, project2, fund1, fund2 etc) your specified allocation tag. From the details you will have a new column called tags where you can allocate the entry to your particular project or fund. You can post directly in the journal or from the target account.

    Regards to All,

    Martin

    in reply to: Upload entries from excel #14193
    MSchappler
    Moderator

    Not currently. This is a frequently asked question and it should be addressed in a service pack to 2.17 which should be released within the next two weeks.

    Regards to All,

    Martin

    in reply to: carrying balance #14192
    MSchappler
    Moderator

    If you cannot enter your application database from your current workstation then I suggest that you restore a workstation backup and then enter the application database. If you do not have a workstation backup, rename your current workstation.nv2 file and then double click on your workstation icon on your desktop which will prompt you to create workstation.nv2. Click OK and then insert a new row on your new workstation and press F3 under the file column and select your application database.

    To solve your out of balance problem, I suggest you select the following:

    In version 2.15 select NVCheck > Repair > Account Histories

    In version 2.16 select Database Utilities > Reorganize > Account History

    Remember you need to select the correct application database to perform the above tasks on.

    I suggest that you download and install the latest version of NV2 which is 2.16.3 from http://www.qwpage.com or http://www.newviews.com

    Regards to All,

    Martin

    in reply to: How To Purge #14191
    MSchappler
    Moderator

    The purged items are stored in a file called DATAP.NV – depending on the size of the file you could do the following from your books directory (assuming your books are located in c:NVBOOKS>) at the command prompt:

    c:NVBOOKS> copy datap.nv lpt1

    A better way to view the file is to open the file in word or excel or any other office product and print from it when it is fully displayed.

    Regards to All,

    Martin

    in reply to: NV2 Payrun Will Not Work #14188
    MSchappler
    Moderator

    I suggest that you run Database Utilities from the NewViews 2.0 menu and select your application database and click the All Checks button. If problems are detected, then run Database Utilities again and select Reorganize Database.

    Are you selecting a Payrun from where you had previously ran your last Payrun? If so, check the Paylist button for the employees to be paid. Review the settings for the Payrun. Perhaps there is a setting or an employee in the Pay List that is causing the behaviour you have described.

    Regards to All,

    Martin

    in reply to: Script Evaluate #14187
    MSchappler
    Moderator

    Do you receive a window prompt to Creat a new desktop for folder /REPORT/PR?

    I have tried this in NV2 version 2.16.3 which is the current NV2 version and I did get a unique desktop.

    After perform the script, is the desktop report unique from your other desktop reports?

    Regards to All,

    Martin

    in reply to: Printing #14186
    MSchappler
    Moderator

    Set the amount column width to 10 – currently your Amount column width (Line 9) is blank. Set it to 10 and this bug error can be avoided.

    You are using an older version of NV2. The current version of NV2 is 2.16.3 and I suggest that you update to it after performing nvreorganize on your application databases.

    If you receive a bug error, submit the bug error to support@qwpage.com – Do not post your bug errors here in the NV2 Forum.

    Regards to All,

    Martin

Viewing 15 posts - 256 through 270 (of 865 total)