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Viewing 15 posts - 196 through 210 (of 853 total)
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  • in reply to: Problem with t4 printing #14323
    MSchappler
    Moderator

    Hi Thomas,

    Thanks for the information.

    For all users using the templates, it is always wise to review the templates first before you print them to paper. Adjust them as you see fit and remember to rename your altered template to a unique name as NV2 updates will overwrite the stock names that we use.

    Excel is a difficult beast to tame!

    Regards to All,

    Martin

    in reply to: Problem with t4 printing #14321
    MSchappler
    Moderator

    Hello Thomas,

    Try the same experiment with the released 2.20.2 update. It may print slower with Excel versions 2007 and above but it should respect the template fields.

    You can speed up the printing to Excel by adding the following to your Icon startup command line:

    -template_print_speedup

    This will not speed up Excel versions 2003 and prior.

    Regards to All,

    Martin

    in reply to: 2.20.1 problem #14320
    MSchappler
    Moderator

    Thomas,

    Click on the IH PE and IE accounts and under the Paycodes window, remove box 14 from T4 box.

    I am currently importing the NV1_NV2 file you had uploaded with the newly released update 2.20.2 which can be downloaded at http://www.qwpage.com.

    Regards to All,

    Martin

    in reply to: T4’s and benefits #14318
    MSchappler
    Moderator

    Thomas,

    Box 34 is supposed to increase Box 14 by the amount you have entered on the Benefit field of the last Paycheck for 2010.

    If you do not want this to occur, set Print > T4 > Slips to display and manually change the T4 displayed in Excel before printing. If you do this, do not XML the T4 Summary to CRA as your reported amounts from the XML will be different from the altered T4.

    Regards to All,

    Martin

    in reply to: “Undo” button #14317
    MSchappler
    Moderator

    This is a frequently asked question. It would be hard to do in multi-user but I will ask again for a future NV2 version.

    If this occurs and you over type something you did and you are still on the field, issue Edit Quit to bring back the original text (ALT EQ).

    Regards to All,

    Martin

    in reply to: NVExport Failure #14316
    MSchappler
    Moderator

    NVEXPORT requires extra space in the NV1 books to perform the tasks to export to the file NV1_NV2, hence the error message “Books have reached their maximum size. When performing a task like NVEXPORT or FILLCOL of accounts to move to another report, NV1 creates a safe point from which to recover if a problem is encountered.

    To free up space within your NV1 books:

    1. Check the notes view of report documents that contain text imported (/Block Import) from previous years. Removing the text in the notes view of reports, accounts, distributions etc can help you free up enough space within the NV1 books to complete the NVEXPORT.

    2. Remove all of the Printers in the PRN document. Block Export (or PUTPRINS) to a directory before deleting the Printers.

    3. Remove procedures and templates that contain large amounts of text and NPL code from the procedure view.

    Regards to All,

    Martin

    in reply to: Apply Deposits Command #14312
    MSchappler
    Moderator

    Yes. I remember this problem. With the payroll updates out of the way I’ll try to get the Apply Deposits fixed for 2.21.0 which may completed in a week or two.

    Sorry for the delays.

    Regards to All,

    Martin

    in reply to: multiple column setup #14311
    MSchappler
    Moderator

    Hello Thomas,

    No time to get into 2.20.0 either. Will try for 2.21.0.

    Regards to All,

    Martin

    in reply to: Multiuser backup #14310
    MSchappler
    Moderator

    Thomas,

    I will inquire about this.

    Martin

    in reply to: Posting a 0.00 paycheque #14309
    MSchappler
    Moderator

    Click on Employee > List and double click on the Employee to display the window below the employee list and then select the Information tab button and select > Payroll Information.

    Review line 20 Minimum Check Amount. By default, it is set to 0.01. Set the value to 0.00 to post the 0.00 paycheck.

    Regards to All,

    Martin

    in reply to: Qubec CSST #14308
    MSchappler
    Moderator

    Sorry for the delay.

    The CSST did not make it into the 2.20.0 build. I will have it included in the upcoming version for 2.21.0. Should be a week or two away.

    Again, sorry for the delay.

    Regards to All,

    Martin

    in reply to: W2 nothing in SS box 3 or 5 #14307
    MSchappler
    Moderator

    Go to Employees > List and select the employee(s) and then double click on the employee which will then display the window below the employees. Select the Transactions > Paycheck tab button.

    Review the Paychecks for 2010. Are there numbers appearing for FICA and MEDI Earnings? If the numbers are zero, then I suspect that the books where recently converted from NV1. You can enter the FICA and MEDI earnings for each paycheck for 2010 or place the annual totasl on one paycheck to have the FICA and MEDI earnings appear on the W2 List and the W2’s after performing Print > W2’s.

    Make sure the 2010 year us specified under Advanced > Payroll Settings on line eleven for W2 Reporting Year.

    Regards to All,

    Martin

    in reply to: Print Details to Print a set of Financials Statements #14298
    MSchappler
    Moderator

    Hello John,

    It appears Print > Detail Window when printing to the same sheet for multiple reports, is counting the number of rows within each report and then adding a row and appending the next report below the added row.

    I guess for formatting you should not have too many blank lines at the bottom of your reports in NewViews.

    I’ll add some more expanded areas to this forum in the future.

    Happy New Year to all,

    Martin

    in reply to: Problem with excel 2007 #14297
    MSchappler
    Moderator

    Hello Thomas,

    I had a user with a simular problem. Make sure the printer port is a Standard TCP/IP printer port instead of LAN MANAGER Printer Port (Check the default printer on your Windows system for this).

    Here are some instructions for all users experiencing this problem where the port is not a Standard TCP/IP printer port:

    Regards to all,

    Martin



    Go to Printers:

    Add Printer.

    Add a LOCAL Printer.

    Create a new port.

    Choose Standard TCP/IP Port from the Port-Type drop down menu. (click a series of “Next” buttons)

    Put the address of the printer SERVER in the IPADDRESS box(10.0.0.39)
    Port Name is the Name of the Printer Share on the sprint server .. (if print share is \10.0.0.38printer – type PRINTER in the port name box)

    Use a Stanard Generic Network Card as a device.
    Choose the appropriate driver for the printer connected to print server (Epson LX300+)

    Click through a series of NEXT buttons until asked for Printer name.  Name of Share (Printer)

    Do not share the printer – and choose whether or not it is default printer.
    Then finish.

    THEN – open the printer’s properties | click on the Port tab and highlight the newly created port.

    Click on “Configure port”

    Click on the LPR radial button, and in LPR Setting add the name of the printer share (PRINTER).
    And click ok..

    in reply to: Cannot Print Block of Cheques #14296
    MSchappler
    Moderator

    Under Page Setup verify that the correct Paper Size is selected (for example Letter 8 1/2 x 11 in).

    Also on Excel versions 2007 and 2010 you will need to set the scaling to 95% or possibly 90%. Save the template and then Print your Block again with destination set to Display.

    Once displayed in Excel 2010, select Print Preview to review to see if each check will print on a separate page.

    Remember to save your custom templates to a unique name. Do not save as the same template name that came with NewViews 2.

    Regards to All,

    Martin

Viewing 15 posts - 196 through 210 (of 853 total)