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Viewing 15 posts - 316 through 330 (of 853 total)
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  • in reply to: Speed Issues After Computer is ‘Idle’ #14066
    MSchappler
    Moderator

    When a program is idle, windows moves the displayed program from memory to disk in a windows swap file (page file) which is supposed to improve machine performance. When the program is used again, windows tries to restore that program from thw windows swap file back to primary memory (RAM). This process of moving from the swap file to RAM is long delay you are encountering.

    There are methods of increasing the speed from the swap file to RAM but the best method is to purchase a faster hard disk. A few years ago, hard disks that came with computers were usually 5400 rpm (revolutions per minute) and today the standard is becoming 7200. I suggest that you double it and get a hard disk that is 15400 rpm.

    Regards to all,

    Martin

    in reply to: Updates #14059
    MSchappler
    Moderator

    Yes. We will make better efforts to notify all NV1 and NV2 users in the future in regards to Payroll updates. A good plan all NV2 users can do is to review http://www.qwpage.com at least monthly for NV2 updates and upcoming program enhancements.

    What is known for payroll


    Payroll Updates for May 1, 2009

    California State Income Tax changes
    New York State Income Tax changes
    Yonkers Local Resident Tax changes
    Arizona State percentage of FIT changes

    July 1, 2009

    Louisiana State Income changes

    Canada Payroll Update (Draft) includes:
    New Brunswick Provincial tax changes:
    Saskatchewan Labour Sponsored Funds (LSF) Update
    Newfoundland and Labrador LSF Update

    Regards to all,

    Martin

    in reply to: Report view settings #14055
    MSchappler
    Moderator

    Right mouse click on the folder desktop title bar and slect Tools > Script Evaluate and select the following script:

    nv2.exe > object > system > gui > desktop_create.qw_script

    You will be prompted to create for the select folder. Click the Create button to create unique desktop for that report.

    Regards to All,

    Martin

    in reply to: Slow Select Account #14054
    MSchappler
    Moderator

    Download and install 2.14.2 from http://www.qwpage.com.

    This issue has been corrected.

    Regards to All,

    Martin

    in reply to: Reference Field #14048
    MSchappler
    Moderator

    Click on the journal where the transaction was entered. I think you have clicked on a branch journal instead of the leaf level journal where the transaction was entered.

    For example, you can alter NewViews > Journal > Bank and from the transactions explorer and alter a check entry which does have a reference column in it’s details. Review the details and correct or click on NewViews > Journal > Bank > Payment > Bank Payments and alter the entry in the transactions explorer of this Bank Payments journal.

    Regards to All,

    Martin

    in reply to: Correct display of bank deposits/payments #14045
    MSchappler
    Moderator

    I suggest that you review NewViews > Journal > Bank > Payment > Bank Payments. The payments/outflows from your bank account credit the Bank Account (see the Bank column in the Transaction Explorer) and debit the vendor/expense accounts.

    Click on a particular payment and review the details (the window below) and click on one of the transaction details. The window below the transaction details provides (F6 to display it if not displayed) a button called Debit (Payee) Ledger which shows the effect of the details on the cross account.

    A good place to look is in the Demobooks under the windows NewViews 2.0 menu choice and select NewViews > Journal > Bank > Payment > Bank Payments.

    Regards to all,

    Martin

    in reply to: Printing from NV 1 to USB port #14042
    MSchappler
    Moderator

    There are NewViews consultants that I can recommend that will attend to your needs. They will do it for a consultant fee. These Consultants will not perform their services for free.

    If you are interested, you can email me at support@qwpage.com and quote this email and I will be happy to speed up the introduction process.

    If you are looking for an alternative to paid support then good luck with your inquiry!

    This forum is for all users who have NV1 problems.

    This forum is not here for your complaining!

    Regards to all,

    Martin

    in reply to: Multiple Monitors #14041
    MSchappler
    Moderator

    Extend NV2 so it occupies both screens and then minimize each database explorer and drag one of the database explorers by left clicking on the database explorer title bar and drag it to the other screen.

    Regards to All,

    Martin

    in reply to: Error in Printing Report in NV2 #14040
    MSchappler
    Moderator

    Close NV2 down and then open the Windows task manager and click the Processes tab and select Image name and if present click Excel.exe and click the End Process button and answer Yes to close it.

    Close the task manager and open NV2 again and resend your print job.

    I suggest that you download the latest version of NV2 which is 2.13.1 which was released on Feb 18, 2009.

    Regards to all,

    Martin

    in reply to: Fatal Error in Wish #14039
    MSchappler
    Moderator

    Interesting ……. I’m going to suggest to download the latest service pack of NV2 which is 2.13.1 which was released Feb 18, 2009.

    If this problem continues then email me at support@qwpage.com about this.

    Regards to all,

    Martin

    in reply to: Multiple Monitors and Multiple Database Explorers #14038
    MSchappler
    Moderator

    If the pink desktop background extends from the first monitor to the second, minimize each database explorer to a smaller size in which you can drag one from one screen to another by left clicking on the blue title bar of the window you wish to move.

    Regards to all,

    Martin

    in reply to: server license #14037
    MSchappler
    Moderator

    Thomas,

    No. The second machine can be a server and workstation at the same time.

    Regards to all,

    Martin

    in reply to: Upgrading /using former version database #14036
    MSchappler
    Moderator

    Wichate,

    The error message you have quoted indicates that you are trying to open a workstation database. You are are currently running the NV2 workstation which is a workstation database. Accessing a workstation database while running a workstation database will not display your application data regardless of what the file name has been renamed to.

    From your backups, look for a file called database.nv2 or YourCompanyName.nv2 and copy the file to your hard drive and then open the application database.

    There are three types of databases in NV2. The workstation database, which is usually called workstation.nv2 (this can be renamed), the application database (your books, which by default is named database.nv2 but can also be renamed), and the server database which by default is named server.nv2 (this is used if you are accessing the application database in multiuser).

    Regards to all,

    Martin

    in reply to: Split windown and GOX functions #14035
    MSchappler
    Moderator

    Selina,

    You have two possibilities:

    The F9 function acts like the GOX NV1 procedure. Click on a transaction and then press the F9 key to move to it’s cross account item. See Help > Keyboard for more information regarding the F9 function key in NV2.

    View your transactions from NewViews > Journals > The journal where the transaction was posted to. This method allows you to see the transaction posted in the applicable journal and view the details (if a complex transaction) and from the window displayed below allows you to click on the detailed transaction and shows the transaction in its cross account posting ledger. Select the appropriate Debit or Credit button to view the information you wish to see. See the NewViews 2.0 Manual > Executive Summary > The ability to see all information related to any transaction in an instant for more information.

    Regards to all,

    Martin

    in reply to: Printing Customer Statements #14029
    MSchappler
    Moderator

    Reconcile the customer account. Print Statements prints all of the open items in the account and provides the aging of the invoices. If past items have been paid, reconcile the payments to the invoices that paid them to show the true items the customer owes.

    Regards to all,

    Martin

Viewing 15 posts - 316 through 330 (of 853 total)