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Viewing 15 posts - 631 through 645 (of 853 total)
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  • in reply to: uninitialized variable Error #13370
    MSchappler
    Moderator

    It sounds like you have purchased the update to productivity disk number 7. RUn GETLIB and type NV1PD7 and press enter. PRTCHKS should work now.

    Regards,

    Martin

    in reply to: inactive / old accounts #13369
    MSchappler
    Moderator

    Yes this is true. Do not delete or purge the accounts.

    Regards,

    Martin

    in reply to: upgrades to 1.41b #13368
    MSchappler
    Moderator

    If you want to print non-zero accounts set skip zero balance accounts to no. This will print all accounts on the setup view of the report.

    Regards,

    Martin

    in reply to: document template – accounts receivable #13364
    MSchappler
    Moderator

    Change the view in the customer postings explorer to open (right mouse click on the green table View > Open). Check the account reconciliation.

    Regards,

    Martin

    in reply to: document template – accounts receivable #13363
    MSchappler
    Moderator

    Go into the postings explorer of the customer account and right mouse click in the posting explorer (green table) View > Open. This will show you all of the open invoices in the customer account. Print > Statements prints the open items plus the items specified from the Print Statements screen.

    Check your customer account reconciliation.

    Regards,

    Martin

    in reply to: inactive / old accounts #13362
    MSchappler
    Moderator

    Moving your old/inactive accounts from current reports to an old old/inactive report is a good way of organizing the NV1 books for presentation for printing in NV1. However, moving these accounts does not mean they do not need to be ATYPE’d for NV2. These accounts must be ATYPE’d so they come in properly in NV2 under NewViews > Account > Account types. I suggest that you review the NV2 Demo books to see a clearer picture of what I mean.

    Setting up an Old Accounts Receivable Report etc does make things clearer in NV1 as well in NV2 as the report setups in NV1 will come over to NV2 after the NV1 Import has been performed.

    Regards,

    Martin

    in reply to: upgrades to 1.41b #13361
    MSchappler
    Moderator

    Run the procedure REPORT > Print Setup > Use Setup View Settings and set the page formatting and set skip zero balance accounts to yes.

    Make sure that the company is specified under Global Settings.

    Regards,

    Martin

    in reply to: upgrades to 1.41b #13356
    MSchappler
    Moderator

    The PRTNON0 procedure in version 12 has its own print options. You could export the version 10b procedure code and bring into your books to prevent the print options from appearing. Get the 10b diskettes and install just the procedures (this will install the procedures in C:NVPROC).

    Go into your books and run the procedure GETPROCS and enter the following:

    Procedure(s) to import [PRTNON0 ]
    Path to procedure(s) [C:NVPROC ]
    Overwrite procedure(s) (YNP) [Yes ]
    Preserve procedure notes [No ]

    Press F5 to continue.

    Regards,

    Martin

    MSchappler
    Moderator

    One of the journal accounts specified in Journals under NVEXPORT totals to an account called CASH on the Balance Sheet.

    You can do one of two things:

    1. Move the offending journal account off of your journal. To do this change the report name under Rep from JR (if your journal report is called JR) to another report in your books. You could create an account called NON-JR in your books and
    move this journal account from JR to NON-JR.

    2. Unhook the total to on this journal account from totaling to the account called CASH on your Balance Sheet.

    Run NVEXPORT again.

    Regards,

    Martin

    Below is help from the NV2 online manual about this subject.

    Journal X totals to account Y on non-journal report Z

    The journal specified has been totaled to an account that is not on the journal report. In NV1, a journal should always have a zero balance; therefore totaling a journal to an account elsewhere in the books does not make any sense.

    If the journal balance is zero (for all history periods), remove the total-to. This will have no effect on the rest of the books.

    If the journal balance is not zero, it is quite likely that the account is not in fact a journal, and therefore should be moved off of the journal report.

    in reply to: Account setup copy #13352
    MSchappler
    Moderator

    The employee copy from an existing employee has been fixed in the latest update. You can download version 2.08.4 from http://www.qwpage.com.

    Regards,

    Martin

    in reply to: User Fields #13350
    MSchappler
    Moderator

    You can use Item_Account on your Accounts Payable templates. It must be within Item_Area.

    Additional fields will be added to NV2. See the Help > Manual > Appendix A > What’s Coming for a list of Improvements coming to NV2.

    Regards,

    Martin

    in reply to: Payroll Report #13347
    MSchappler
    Moderator

    This is a problem that occurs in multiuser. It is fixed in a 2.08 service pack that should be released soon.

    Regards,

    Martin

    in reply to: Account setup copy #13346
    MSchappler
    Moderator

    Please. Zip up the NV2 books and upload them to:

    ftp://ftp.qwpage.com/pub/incoming

    Rename the zip file to your NewViews serial number and use windows explorer (copy) and open the above URL address in your web browser and right mouse click paste on the white background.

    Send an email to support@qwpage.com with the above forum text and the name of the file you had uploaded.

    Regards,

    Martin

    in reply to: Conflict between audit trail dates #13344
    MSchappler
    Moderator

    There are three suggestions that I have:

    1. Restore a backup of your books that does not have this problem. You should be rotating your backups. Do not overwrite your current data!

    2. Do not use the books until the actual date (todays date or system date) catches up with this future date.

    3 Upload your books for us to review and we will provide you an estimate of the cost to repair this problem. You can upload books to:

    ftp://ftp.qwpage.com/pub/incoming

    Also, send an email to support@qwpage.com indicating that the books have arrived (the filename) and quote this forum entry.

    In NV2, the audit trail can answer the who, what, when, and where questions related to created, changed, and deleted transactions. The system date of the machine is used to record the audit entry. If a user where to maliciously alter transactions that have occured and decided to alter the system date of the current machine being used to the past, they will not succeed because of the system date being prior to the current audit trail date. This is a security feature of NV2 which is very useful in a multiuser environment and of course auditing.

    It is very important to verify that the current system date and time is correct on your system.

    Regards,

    Martin

    in reply to: NewViews has been registered for a different computer #13343
    MSchappler
    Moderator

    Yes. When you had registered your NV2 product it was registered using your wireless network card. You will have to get your wireless network working or call in to re-register using your current network card connection.

    Call 905-946-9460 and speak to technical support or you can email a registration request to support@qwpage.com. Include your NV2 serial number, your name and company name, the type of computer (laptop/desktop), and include the lock number displayed on your screen by running Register from your NewViews 2.0 windows menu.

    You must leave this screen displayed on your system until you receive a return email providing you with:

    NewViews Serial number
    Registration Date
    Key Number

    Regards,

    Martin

Viewing 15 posts - 631 through 645 (of 853 total)