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Viewing 15 posts - 736 through 750 (of 850 total)
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  • in reply to: automatic balancing entry #13106
    MSchappler
    Moderator

    Interesting. I’m assuning you are working in a journal. Can you send me a screen shot of where this is happening to you? Send the screen shot attachment to support@qwpage.com.

    Are you running the latest version of NV2 which is 2.05 servive pack 1? Click your Help > About menu and verify under NewViews Program. If you are not on the latest version, download it and install from http://www.qwpage.com.

    Regards,

    Martin

    in reply to: New User Index Complaint #13102
    MSchappler
    Moderator

    When you add a new user to a set of NV2 books or go into a set of NV2 books for the first time, you are asked if you would like to perform a default setup. Click setup.

    Default setup does not setup the root Payroll, Report, and System folders (including the sub-folders).

    The time it takes to setup the above folders will decrease with an updated of NV2 that will address speed. It’s currently being tested now. There is no date for it’s release.

    Regards,

    Martin

    in reply to: Bank Reconciliation Search #13101
    MSchappler
    Moderator

    Unfortunately yes.

    Regards,

    Martin

    in reply to: Block>Move>Append #13100
    MSchappler
    Moderator

    The manual will be updated in the next release of NV2 as follows:

    Edit
    Copy This is used to copy a field from one location to another.

    NOTE: If you have a block marked when you are doing an Copy the block
    will be copied instead of the cell. Clear the block using the Block>Clear
    first then Edit>Copy the desired cell.

    Block>Move

    Append The Block>Append is used to move a marked block of items to the
    end of the current document. The block disappears from its original
    position, and reappears below the selected line.

    in reply to: Block>Move>Append #13098
    MSchappler
    Moderator

    OK, I see your problem and have compared it to the manual. I’ll look into this.

    The printing problems with 2.05 have been solved. Download the most recent build 2.05 service pack 1.

    Regards,

    Martin

    in reply to: Bank Reconciliation Search #13093
    MSchappler
    Moderator

    Look at the ledger view of the bank account. It’s using the reconciliation format values entered on the top of the ledger.

    Regards,

    Martin

    in reply to: Moving Column Positions #13092
    MSchappler
    Moderator

    Click on a cell in the column you wish to move and hold the control key down and press the arrow key to move the column to the position you want it in.

    Regards,

    Martin

    in reply to: History and credit view #13091
    MSchappler
    Moderator

    If the table doesn’t update properly, press F5 to refresh the screen.

    Regards,

    Martin

    in reply to: NV 2 payment #13090
    MSchappler
    Moderator

    Please direct your query to sales@qwpage.com

    Regards,

    Martin

    in reply to: Moving Employees to a Payroll Sub Reports #13089
    MSchappler
    Moderator

    Yes.

    Regards,

    Martin

    in reply to: History and credit view #13083
    MSchappler
    Moderator

    Click on the applicable account in the blue table (top right) and in the green table below, click the window select button and click History Explorer.

    Click on NewViews >Account > Bank in your tree explorer on the left and window select Custom Analysis. To add columns, right mouse on the custom analysis table, View > Analysis > New Column > Amount. To set the date, highlight a cell in the applicable column and press F11. Set your begin and end dates, tag financial normal representation yes and press F3 on Index. Click the plus on the date folder (if it a minus or the folder is expanded – do not click) and click debit.

    Regards,

    Martin

    in reply to: Laptops #13082
    MSchappler
    Moderator

    You do not need to uninstall anything. Click on your windows start button > All programs or Programs > NewViews 2.0 > Register. When the registration screen appears, call our support line at 905-946-9460 and state to the support representative that you would like to register NV2 on yur laptop machine.

    Check the paths that you are exporting to in NVEXPORT and ensure that it is the same path you are importing from when you run the NV1 Import program. I believe your paths are different.

    I need to know the exact error message that you are receiving before I can answer your last question.

    Regards,

    Martin

    in reply to: Single Column Date? #13081
    MSchappler
    Moderator

    Where exactly are you in your NV2 books when you get this message? For example, I can change the date in NewViews > Account > Expense > Expense Information Views and in NewViews > Report > Expense Report > Single Period Report.

    I’m using NV2 2.05 SP1.

    Regards,

    Martin

    in reply to: Block>Move>Append #13080
    MSchappler
    Moderator

    It sounds as if the current row highlighted is within the items that you had blocked. I’m using NV2 2.05 service pack one and Block > Move > Append is working for me.

    Regards,

    Martin

    in reply to: Block Paste for New Accounts #13079
    MSchappler
    Moderator

    Yes. We know about this. It will be looked at and corrected in a future NV2 release.

    Regards,

    Martin

Viewing 15 posts - 736 through 750 (of 850 total)