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Viewing 15 posts - 481 through 495 (of 853 total)
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  • in reply to: Next Release #13695
    MSchappler
    Moderator

    2.09 may be released today or tomorrow.

    Sorry for the delay and regards to all.

    Martin

    in reply to: VERSION 2.09 #13693
    MSchappler
    Moderator

    2.09 will be ready by the end of this week or early next week.

    Regards,

    Martin

    in reply to: Can’t install nv2.08 sp18 for Jul2007 payroll #13692
    MSchappler
    Moderator

    Send am email to support@qwpage.com as per the instructions above.

    Regards,

    Martin

    in reply to: User Access / Restrictions #13691
    MSchappler
    Moderator

    Each Item that you grant access to includes the item and its items below. If you choose /OBJECT/NEWVIEWS/REPORT you are granting access to all reports and their sub folders.

    By choosing /OBJECT/NEWVIEWS/REPORT/AP you are granting access to the Report AP and its sub folders.

    Regards,

    Martin

    in reply to: Can’t install nv2.08 sp18 for Jul2007 payroll #13688
    MSchappler
    Moderator

    Click Help > About from the workstation or within the NV2 books and review NewViews program. It should come up with Version 2.08 Service Pack 18. If this appears, then you are current.

    Regards,

    Martin

    in reply to: Version 2.09 #13687
    MSchappler
    Moderator

    NV2 version 2.09 may be release this week (July 9, 2007) or early next week July 16, 2007.

    Sorry for the delay.

    Regards,

    Martin

    in reply to: User Access / Restrictions #13686
    MSchappler
    Moderator

    You can allow the user access to all journals by choosing the following in the user’s Access tos under odb_path:

    All Journals

    /OBJECT/NEWVIEWS/JOURNAL

    Reports

    Accounts Payable

    /OBJECT/NEWVIEWS/REPORT/AP

    Accounts Receivable

    /OBJECT/NEWVIEWS/REPORT/AR

    and etc where each new line is a report.

    Just do not allow access to the Balance Sheet and Income Statememt.

    Regards,

    Martin

    in reply to: Can’t install nv2.08 sp18 for Jul2007 payroll #13684
    MSchappler
    Moderator

    If you are installing NV2 on a new machine then you need to click register from NewViews 2.0 windows menu. When the lock number is displayed, email support@qwpage.com with the subject NV2 Register quoting the following in the body of your email:

    The displayed lock number
    Your current NewViews Serial number (click Help About on your old machine)
    The name of your company or full user name.
    The type of machine installed (server/desktop/laptop and alias (example: “Bobs Desktop”)

    Leave the registration screen displayed until you receive a response. In the response, you will receive a Key Number to register NV2 based on the information you have provided above.

    If you are installing NV2 on the same machine, ensure that you are installing NV2 in the correct program folder as your prior version of NV2.

    Regards,

    Martin

    in reply to: IOWA – USA #13681
    MSchappler
    Moderator

    What problems are you having? You can email me at support@qwpage.com

    Regards,

    Martin

    in reply to: Uncontrolled Changes to .hdr file #13680
    MSchappler
    Moderator

    Some process or program has written characters to your database.hdr file. The file is 1 KB, if some program or process alters this file then the application database could be damaged.

    Restore from a backup and continue working. If you have no backup then the database files in your books directory (the application database) will have to be examined.

    Call Q.W. Support at 905-946-9460 for instructions on uploading your data if you have no backup.

    Regards,

    Martin

    in reply to: Payroll Options #13679
    MSchappler
    Moderator

    Add the Payrun and on the window below window select Pay List. Remove the employees from this Pay List that you do not wish to pay. Process the Payrun.

    Regards,

    Martin

    in reply to: Next Release #13678
    MSchappler
    Moderator

    It is still on track to be released by the end of June 2007.

    Regards to all,

    Martin

    in reply to: AR #13677
    MSchappler
    Moderator

    Restore your last backup (application database) or you will have to upload the current application database (the books) to be repaired.

    In the update to 2.09, you will be able to change this.

    Regards,

    Martin

    in reply to: Hard Drive Accessing Excessively #13673
    MSchappler
    Moderator

    No. The E:binnvnv20.exelib directory is being used within nv20.exe.

    I’m thinking the disk accessing drivers that are installed on your system are not the fastest you could use on your system. Try moving your NV2 program to a USB drive to confirm.

    Regards,

    Martin

    in reply to: Same user, different persons #13671
    MSchappler
    Moderator

    From a Postings Explorer right mouse click File > Sort > Select Index. Set the values for the Select Index window to:

    .index/date
    .tags/financial
    .tags/financial

    You can F3 to choose Index but you must type in .tags/financial manually for now.

    Perhaps the data is there but the tags are set to something other than financial.

    If the tags are correct and the tags for the journals are set to financial and data is still missing then re-enter the data and exit the books and then backup the books.

    If you cannot find your NV20.LOG file, click Help > About and verify under NewViews Program the directory your are running NV2 from.

    Regards,

    Martin

Viewing 15 posts - 481 through 495 (of 853 total)